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West Midlands Ambulance Service is asking you to use your ambulance service wisely.
Please only call 999 in a life-threatening emergency. Thank you.

Welcome to WMAS

wmas-regional-mapThis is the official website of West Midlands Ambulance Service NHS Foundation Trust.

The Trust serves a population of 5.6 million people covering an area of more than 5,000 square miles made up of Shropshire, Herefordshire, Worcestershire, Staffordshire, Warwickshire, Coventry, Birmingham and Black Country conurbation. As the region’s emergency ambulance service, we respond to around 3,000 ‘999’ calls each day. To manage that level of demand, we employ approximately 4,000 staff and operate from 15 new fleet preparation hubs across the region and a network of over 40 Community Ambulance Stations.

We also provide non-emergency patient transport services across some parts of the region for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need. Our staff complete approximately 1,000,000 non-emergency patient journeys each year.

Recent News

Latest news announcements will feature here. Check our ‘News’ link in the main menu, or our social media feeds for more news items

What people are saying about us:

I received amazing support from the two paramedics who delivered my baby girl at home…They we’re the loveliest people, extremely reassuring and caring and made the whole experience a lot more calmer considering how stressful and traumatic it all was being my first baby. I can’t thank the two paramedics enough for how they handled the situation and for the reassurance they gave me and my partner. They did an amazing job and thanks to them we have our beautiful, healthy baby girl.

Patient – Kerri

Thanks for helping my elderly mum in the early hours. Breathing problems. Taken to New Cross Hospital. Will be in 4 few days. Without you I might not have a mum.

Patient – Mandy

I got into a bit of trouble whilst out cycling…A passing ambulance crew spotted me and stopped to offer help, which I gratefully accepted. One of the crew stayed with me whilst another ambulance was called. The crew arrived quickly and helped me, including having my bike kept safely at the nearby Sainsburys…All of this not only seems to be way beyond the call of duty, but was done with care, humour, skill and efficiency. This was my first and hopefully last interaction with an ambulance and its crew, but I’ve been left with an impression that is above and beyond anything that I’ve experienced in any walk of life for as long as I can remember.

Patient – John