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West Midlands Ambulance Service University NHS Foundation Trust

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West Midlands Ambulance Service is asking you to use your ambulance service wisely.
Please only call 999 in a life-threatening emergency. Thank you.

Welcome to WMAS

wmas-regional-mapThis is the official website of West Midlands Ambulance Service University NHS Foundation Trust.

The Trust serves a population of 5.6 million people covering an area of more than 5,000 square miles made up of Shropshire, Herefordshire, Worcestershire, Staffordshire, Warwickshire, Coventry, Birmingham and Black Country conurbation.

As the region’s emergency ambulance service, we respond to around 4,000 ‘999’ calls each day. To manage that level of demand, we employ approximately 7,000 staff and operate from 15 new fleet preparation hubs across the region. In addition, the Trust took over provision of the NHS 111 service in the West Midlands (except Staffordshire) in November 2019. The 111 service answers in excess of 20,000 calls every week.

We also provide non-emergency patient transport services across some parts of the region for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need. Our staff complete approximately 1,000,000 non-emergency patient journeys each year.

We hope that you find the other pages of the website informative and helpful.

Recent News

Latest news announcements will feature here. Check our ‘News’ link in the main menu, or our social media feeds for more news items

Fatal RTC in Dudley

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Amy Stubbs – Friday 27th January 2023 – 09.00am A man has sadly died following a road traffic collision in Dudley last night (Thursday 26th January). West Midlands Ambulance Service were called to reports of a collision involving two pedestrians…

Read More Fatal RTC in Dudley

Fatal RTC in Ludlow

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Claire Brown – Wednesday 25th January 2023 – 8.20am. A man and a woman have sadly died in a road traffic collision in Ludlow yesterday. West Midlands Ambulance Service was called at 11.22am yesterday morning (Tuesday) to reports of a…

Read More Fatal RTC in Ludlow

What people are saying about us:

I just wanted to say a big thank you to the ambulance crew who attended my son and another boy with a bump to the head during the same football match my son was injured in. Unfortunately I didn’t get their names, but the lovely gentlemen attended to my son and his broken wrist, which actually required emergency surgery, where fabulous from start to finish. They made us both feel like we were not wasting anyone’s time and even through the pain my son was smiling until we arrived at A&E. Thank you so much from both of us.

Compliment from a grateful mum

Paramedics came to my house as I had done a blood test earlier than day and the GP had contacted me to say my blood sugar was very low and had advised me to ring an ambulance. Paramedics found that my ECG looked abnormal, so they said they would take me to hospital as a precaution to make sure everything was ok. They explained things to me well and also reassured my parents! They were a wonderful crew.

Compliment from a patient

Please do pass on my sincere thanks to your 111 call handler who was friendly, personable whilst also managing the need to go through the set questions. Also thanks to the Dr who was very friendly, reassuring and very detailed in her assessment. Even when my daughter did say she didn’t want to see a Dr! It meant we could stay at home in a safe environment for my daughter and we weren’t taking up any additional valuable resources.

Compliment from a patient
 
2023 West Midlands Ambulance Service University NHS Foundation Trust