West Midlands Ambulance Service NHS Foundation Trust

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Should I ring 999 or 111?

It’s quite simple to remember. For life-threatening emergencies dial 999
Call 111 for the NHS when it’s not a 999 emergency

Want to work with us?

West Midlands Ambulance Service NHS Foundation Trust offers a wide range of fantastic opportunities. If you are looking for a career or a voluntary position, visit our Career pages now.

Are you blue light aware?

There’s a fair chance that you’ll see a blue light vehicle most times that you are on our roads. Do you know what to do? Don’t panic when you see blue lights – it could save a life.

Your mobile could save a life.

The most obvious way is by using it to dial 999 (or 111 for non-emergencies), but your mobile phone may have other life-saving uses too.

West Midlands Ambulance Service is asking you to use your ambulance service wisely.
Please only call 999 in a life-threatening emergency. Thank you.

Welcome to WMAS

wmas-regional-map This is the official website of West Midlands Ambulance Service NHS Foundation Trust.

The Trust serves a population of 5.6 million people covering an area of more than 5,000 square miles made up of Shropshire, Herefordshire, Worcestershire, Staffordshire, Warwickshire, Coventry, Birmingham and Black Country conurbation. As the region’s emergency ambulance service, we respond to around 3,000 ‘999’ calls each day. To manage that level of demand, we employ approximately 4,000 staff and operate from 15 new fleet preparation hubs across the region and a network of over 40 Community Ambulance Stations.

We also provide non-emergency patient transport services across some parts of the region for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need. Our staff complete approximately 1,000,000 non-emergency patient journeys each year.

Recent News

Latest news announcements will feature here. Check our ‘News’ link in the main menu, or our social media feeds for more news items

Team effort to rescue injured teen in Wolverhampton

by officialwmasJuly 20, 2017

A group of teenagers were a great help to ambulance staff last night by directing crews to their injured friend in a wooded area in Wolverhampton. West Midlands Ambulance Service was called to a wooded area behind Tiger Wok on…

Motorcyclist dies after collision with van

by officialwmasJuly 19, 2017

Wednesday 19th July 2017 – 3.12pm – Murray MacGregor. A motorcyclist has died after a collision with a white panel van. The crash happened at the junction of the A4091 and Salts Lane, Drayton Bassett near Tamworth at about 10.50am…

Woman anaesthetised after crash

by officialwmasJuly 19, 2017

Wednesday 19th July 2017 – 8.30am – Murray MacGregor. A woman has been anaesthetised at the scene of a serious RTC. The crash happened on Shenley Lane in the Weoley area of Birmingham. An ambulance was on scene within seven…

Triple fatal RTC as car collides with tree

by officialwmasJuly 17, 2017

Monday 17th July 2017 – 8.35am – Jamie Arrowsmith. Three people have died and one has been taken to hospital following a collision between a car and a tree yesterday afternoon (Sunday). West Midlands Ambulance Service was called to Coleshill…

Want to find out more about your local ambulance service?

by officialwmasJuly 14, 2017

Come along to our annual meeting and find out more about working for an ‘Outstanding’ Ambulance Service. West Midlands Ambulance Service NHS Foundation Trust boasts the highest paramedic skill mix in the country. 2016-17 saw the service continuing to strive…

Introducing the Ambulance Response Programme has enabled ambulance services to do the right thing

by officialwmasJuly 14, 2017

The introduction of the Ambulance Response Programme will mean that more patients will be seen more quickly than ever before. Here, some of the experts behind the scheme explain more about why it is good news for patients. Professor Keith…

What people are saying about us:

I received amazing support from the two paramedics who delivered my baby girl at home…They we’re the loveliest people, extremely reassuring and caring and made the whole experience a lot more calmer considering how stressful and traumatic it all was being my first baby. I can’t thank the two paramedics enough for how they handled the situation and for the reassurance they gave me and my partner. They did an amazing job and thanks to them we have our beautiful, healthy baby girl.

Patient – Kerri

Thanks for helping my elderly mum in the early hours. Breathing problems. Taken to New Cross Hospital. Will be in 4 few days. Without you I might not have a mum.

Patient – Mandy

I got into a bit of trouble whilst out cycling…A passing ambulance crew spotted me and stopped to offer help, which I gratefully accepted. One of the crew stayed with me whilst another ambulance was called. The crew arrived quickly and helped me, including having my bike kept safely at the nearby Sainsburys…All of this not only seems to be way beyond the call of duty, but was done with care, humour, skill and efficiency. This was my first and hopefully last interaction with an ambulance and its crew, but I’ve been left with an impression that is above and beyond anything that I’ve experienced in any walk of life for as long as I can remember.

Patient – John