Our crews do their job because they like it; but they really like it when someone says ‘thank you’. You can say thanks at pals@wmas.nhs.uk



  1. A big thank you to the paramedic and ambulance crew who took care of me following a car accident on the a5 at lunchtime today. They really were outstanding. Thanks guys.

  2. A massive thank you to the call handler and 2 crews that came to help my partner on 18.2.19.at approx 20.30 hrs in Coventry.It was a scary experience, I thought he was about to have a cardiac arrest, I couldn’t get him to lie down.The paramedics soon helped him , they put up IVIs and monitored his heart.Then dealt with the issue of his abdominal pain .Thanks to your excellent care , he is now recovering from surgery ,and doing well .You are truly dedicated and an amazing group of people

    1. Hi Kim…
      Many thanks for taking the time to contact us, it really is appreciated.
      I’ve passed your message to our compliments team who will be in touch shortly.
      Thank you again.

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