Monday 31st October 2016 – 3.15pm – Claire Brown.
Ambulance bosses are praising staff for their incredible efforts during one of the busiest weekends of the year so far.
A combination of Halloween, Diwali, a payday weekend and an extra hour due to clock change meant the ambulance service dealt with hundreds of additional call compared to an average Sunday. In total, the Trust received 3,591 emergency calls during Sunday which saw control room staff and front-line crews work the third busiest day of the year so far, beaten only by New Years’ Day (3,807) and the 19th July (3,797) when temperatures soared across the Region.
Mark Gough, the Trust’s Assistant Chief Ambulance Officer, said: “The combination of a payday weekend, the clock change and various celebrations meant we had put additional resources on to cope with the expected extra demand. Despite the number of 999 calls, staff worked incredibly hard to ensure patients continued to receive excellent care.”
ENDS
Notes to Editor:
| Area | 999 Calls 30th October | 999 calls 23rd October |
| Birmingham | 927 | 852 |
| Black Country | 694 | 657 |
| Coventry and Warwickshire | 511 | 469 |
| Staffordshire | 686 | 580 |
| Herefordshire | 74 | 73 |
| Shropshire | 244 | 169 |
| Worcester | 328 | 265 |
| Total | 3591 | 3154 |