Busiest day ever for West Midlands Ambulance Service

ambulance group

Tuesday 3rd January 2017 – 12.30pm – Murray MacGregor.

West Midlands Ambulance Service rang in 2017 with the busiest day ever for the Trust.

During the day (1st January), WMAS received no fewer than 4,629 emergency calls, a staggering 807 more than the next busiest day, which was 1st January 2011.

It rounded off an incredibly busy Festive period for the Trust.  For the five day period Thursday 29th December to Monday 2nd January, the Service took 18,583 calls compared to 15,933 for the same period in 2015-16; that equates to a 16.6% rise in call numbers for the five days.

Whilst the evening of New Year’s Eve and the early hours of New Year’s Day were filled with alcohol related calls including assaults, falls and unconscious patients, the majority of calls during the five days were for people who were unwell with the likes of breathing difficulties, chest pains and falls.

Trust Chief Executive, Anthony Marsh, said: “I am very grateful and proud of all the staff and volunteers that worked through this period.  While the majority of people were enjoying time with family and friends, my staff were working 24 hours a day to keep the public of the West Midlands safe.

“Over the years we have developed incredibly detailed plans and made preparations for this incredibly busy period.  Once again, that planning has paid off and we have met this challenge and continued to provide a very high standard of service to patients.  This would not have been possible without the hard work, dedication and passion of my staff and I am extremely grateful for their continued efforts.”

2016-17

29th Dec

30th Dec

31st Dec

1st Jan

2nd Jan

Total

3518

3455

3458

4629

3523

 

2015-16

29th Dec

30th Dec

31st Dec

1st Jan

2nd Jan

Total

2994

2914

2863

3806

3356

1 comment

  1. They do a fantastic job, had to phone 999 for my 81 year old father on the 2nd January the paramedics were brilliant. The resus team were out of this world even though the hospital was full. My father is now in critical care fighting hard to survive and is still receiving a fabulous service. Keep up the hard work guys, your doing great x

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