Introducing the Ambulance Response Programme has enabled ambulance services to do the right thing

The introduction of the Ambulance Response Programme will mean that more patients will be seen more quickly than ever before.  Here, some of the experts behind the scheme explain more about why it is good news for patients.

Professor Keith Willett, Medical Director for Acute Care at NHS England, says that the Ambulance Response Programme was designed using the views of ambulance clinicians who want to do the right thing for patients:

Prof. Jonathan Benger, National Clinical Director for Urgent Care at NHS England, says the new system of working is particularly focused on helping patients who are having a cardiac arrest, heart attack and stroke:

WMAS Chief Executive, Anthony Marsh, says the statistics from the three pilot sites are clear; patients benefit from the new arrangements, not only from a faster response to those in most need, but also for those with less serious conditions:

Martin Flaherty from the Association of Ambulance Chief Executives, which represents all 10 English Ambulance Services, says staff will benefit tremendously from the new system of working, but just as importantly, the public should have confidence in it:


Written by officialwmas

West Midlands Ambulance Service (WMAS) covers a geographical area of approximately 5,000 square miles and serves a population of 5.6 million people living in Shropshire, Herefordshire, Worcestershire, Coventry & Warwickshire, Staffordshire and the Birmingham & the Black Country conurbation. The Trust has a total number of 4000 members of staff and uses 864 vehicles.

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