In a life threatening emergency dial 999
It’s quite simple to remember, for life-threatening emergencies dial 999. Always call 999 if someone is seriously ill or injured, and their life is at risk. Examples of medical emergencies include (but are not limited to):
- chest pain
- difficulty in breathing
- severe loss of blood
- severe burns or scalds
- fitting or concussion
- severe allergic reactions.
When it’s not a life-threatening emergency…
NHS 111 is a free number from landlines and mobiles and is available 24 hours a day, 365 days a year. When you call 111, you will be asked a series of questions from a trained health adviser or clinician and, following a short assessment, NHS 111 will direct you to the right service, at the right time and as close to your home as possible.
You should call NHS 111 if:
- You need medical help fast but it’s not a life-threatening emergency
- You don’t know who to call for medical help or you don’t have a GP to call
- You think you need to go to A&E or another NHS urgent care service but are not sure which one is most appropriate or closest
- You require health advice or reassurance about what to do next
- You have medication enquiries