Shaunna Farley – Tuesday 2nd January 2024 – 9.45am.
It proved to be a busy start to 2025 for West Midlands Ambulance Service with more than 2,700 calls taken in the 12 hour period marking New Years Eve.
From 6.00pm on the 31st until 6.00am on the 1st, call assessors in Brierley Hill and Stafford Emergency Operations Centres took no fewer than 2,764 calls from the West Midlands, a difference of just 12 compared to 2,776 taken the previous year, making it the third busiest new year for the service in recent years.
Over the two days (31st December and 1st January), the Trust took a total of 9,965 calls, a 5% difference to 10,481 the previous year.
West Midlands Ambulance Service, Chief Executive, Anthony Marsh, said: “A massive thank you to the hundreds of staff and volunteers who worked over this period, many giving up time with their family and friends to work additional shifts and support the service through these notoriously busy periods.
“It’s not just those on the road, but also the team in our control rooms and also the staff who support these colleagues in areas such as vehicle preparation, mechanics, stores, distribution and IT; it is a real team effort.
ENDS.