Trust Headquarters
- Address:
Millennium Point, Waterfront Business Park
Brierley Hill
West Midlands
DY5 1LX- Telephone:
- 01384 215555
General Enquiries
If you are unsure where to direct your query, complete a general enquiry form. Please be advised that we are unable to provide medical help via our website. If you have a genuine life-threatening emergency, dial 999. Otherwise please visit NHS 111 Online.
Patient Advice and Liaison Service (PALS)
PALS Manager
A PALS representative is available on the phone Monday – Friday, from 9.30am-3.30pm
- Telephone:
- 0300 303 0996
- Email:
- [email protected]
Compliments
Patient Experience Team
- Telephone:
- 0300 3030996
- Email:
- [email protected]
Formal Complaints
Patient Experience Team
- Telephone:
- 0300 3030996
- Email:
- [email protected]
Recruitment
- Telephone:
- 01384 989452
- Fax:
- 01384 451622
- Email:
- [email protected]
Data Protection
Data Protection & General Data Protection Regulations (GDPR)
- Telephone:
- 01384 989 491
- Email:
- [email protected]
Freedom of Information (FOI)
FOI & Document Control Officer
- Telephone:
- 01384 989 495
- Email:
- [email protected]
Press Office
The Press Office is open 8.00am – 5.30pm Monday – Thursday and 8.00am – 5.00pm Friday.
Press contacts- Phone (office hours):
- 01384 215560
- Email:
- [email protected]
Police Liaison Team
- Telephone:
- 01384 989 438
- Email:
- [email protected]
Central Safeguarding Team
- Telephone:
- 01384 989478
- Email:
- [email protected]
Event Safety
If you’re an event organiser, please visit our Event Safety page.
- Email:
- [email protected]
Procurement
Report fraud against or within West Midlands Ambulance Service
The referral is strictly confidential, and you may remain anonymous if you prefer.
- Email:
- [email protected]
- Telephone:
- 07827 835473
- Telephone:
- 07827 308906