Almost 20,000 show interest in student paramedic role

Wednesday 25th July 2018 –9.45am – Claire Brown.

The Trust’s latest recruitment drive to find the life savers of the future, which closed at midnight, has captured the interest of almost 20,000 people.

Since the job opportunity opened on NHS Jobs on Tuesday last week, 19,766 people viewed the vacancy. At the stroke of midnight last night, the vacancy officially closed and, the Trust’s recruitment team are now starting the task of processing an incredible 655 applications. Sadly, a further 714 applications were rejected due to people not meeting the criteria.

The Trust’s Recruitment Manager, Louise Harris, said: “After the success of our social media presence and TV programmes like Ambulance, 999 On The Frontline and Inside the Ambulance all featuring our staff here in the West Midlands, the profession has never been so high profile and well respected.

“Our social media channels on Twitter, Facebook and Instagram (@officialWMAS) have seen loads of people asking for more information about the vacancy and it’s quite unbelievable how many people have taken the time to look at the role of student paramedic.  As an ‘earn as you learn’ scheme, it opens up possibilities to a wide range of people in the region and beyond.

“We have seen people apply from all different communities and ages which is really positive news for us because it means we get a really good variety of people from all walks of life, area, ethnic group and community which can only be good for the service. The next step for my team is to process the applications and shortlist candidates for the assessment day which will take place on Saturday 4th August. Thank you to everyone for your interest in the role and good luck to the applicants!”

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#bluelighthappy Rob Presents at Emergency Services Conference in Slovenia

Friday 27th April 2018 – 1.00pm – Claire Brown.

A Birmingham Paramedic, with a passion for saving lives and social media, was chosen to represent the Trust at a European Emergency Services conference this week in Slovenia.

Whether you love it or loathe it social media is a big part of the world we live in. As such, West Midlands Ambulance Service uses Twitter, Facebook and Instagram to engage with our social media community every single day. In addition to @officialwmas, we’re supported by more than 70 corporate tweeters who use their individual accounts to share their day, knowledge and experiences with their followers.

Earlier this year we were approached by the organisers of the European Emergency Number Association Conference 2018 which showcases the latest updates and emerging trends in the field of emergency services. After seeing the way the service uses social media, the conference organisers invited West Midlands Ambulance Service to present at the event.

Rob Moore, a Paramedic and Clinical Team Mentor based at Erdington Hub in Birmingham, was nominated to represent the Trust at the conference which he attended on Thursday this week in Slovenia.

Rob is one of the Trust’s corporate tweeters – @wmasrobmoore. He has more than 8,000 followers and, last year, launched a social media campaign called #bluelighthappy which encouraged people to share positive stories and experiences about team 999. The hashtag went global and continues to flourish.

During the conferences ‘social media strategies and tools’ session Rob presented to the audience on how he and West Midlands Ambulance Service utilises social media.

Rob, who had the opportunity to spend a few hours with a local ambulance crew in Ljubljana during his visit, said: “During my presentation I spoke about who I am, why the ambulance service has to communicate with the public, the kind of things we tweet about (and what we don’t), the reach and impact it has, and some of the risks involved in social media and how we mitigate those. My Twitter presence is about making a human out of the uniform. I learnt lots and made some new friends at the conference and enjoyed spreading the word about social media in #team999.”

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#BLUELIGHTHAPPY ROB PRESENTS AT EMERGENCY SERVICES CONFERENCE IN SLOVENIA 4

#BLUELIGHTHAPPY ROB PRESENTS AT EMERGENCY SERVICES CONFERENCE IN SLOVENIA 1
Rob spent a few hours on shift with Selimir Ćopić and Slaviša Dragić in Ljubljana, Slovenia 

#BLUELIGHTHAPPY ROB PRESENTS AT EMERGENCY SERVICES CONFERENCE IN SLOVENIA 2

#BLUELIGHTHAPPY ROB PRESENTS AT EMERGENCY SERVICES CONFERENCE IN SLOVENIA 3.jpg
Rob with fellow panelist Volker Tondorf, Marina Tymen, Laurent Alfonso and Olivier Galichet. 

 

Over 20,000 show interest in student paramedic role

Tuesday 7th November 2017 – 5.20pm – Murray MacGregor.

A recruitment campaign to find paramedics of the future looks likely set to set new records for the level of interest.

Since the application opened on NHS Jobs, just over 21,000 people have viewed the job description and person specification.  Not only that, over 450 have actually applied, with another 850 still working on their applications.

Last December, a similar advert brought in 10,000 views and 28 applications.

Recruitment Manager, Louise Harris, said: “After the success of TV programmes like ‘Ambulance’ (BBC One), ‘999 On The Frontline’ (More 4) and ‘Inside the Ambulance’ (W Channel), the ambulance service, particularly in the West Midlands, has never been so high profile.

“There is no doubt that we have seen a huge level of interest in the role of paramedic and also those staff who work in our control rooms.  Our social media channels on Twitter, Facebook and Instagram (@officialWMAS) have seen loads of people asking for more information.

“It is great news that so many people have taken the time to look at the role of student paramedic.  As an ‘earn as you learn’ scheme, it opens up possibilities to a wide range of people in the region.

“We have seen people apply from all different communities but also people from their teens to their 50s; many who are looking at a complete career change or even a second career change.

“From our perspective, this is excellent news because it means we get a really good variety of people from all walks of life, area, ethnic group and community which can only be good for the service.”

Applications close at 11.59pm on Thursday 9th November.  To apply you need to have at least five GCSEs (A – C grade) including English, Maths and Science, and a single A Level in any subject.  Equivalent qualifications will be accepted.  In addition, you must at least have applied for you C1 driving licence.

Please go to www.jobs.nhs.uk and search for Job Ref: 217-VN197-17-18

For further information about the qualifications required, please contact the Recruitment Team on 01384 215 896 or email recruitment@wmas.nhs.uk

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No ‘question’ that our #AskLouise session was a success

With a huge amount of interest in becoming a student paramedic with West Midlands Ambulance Service, Louise Harris, who heads up the Recruitment Team took to social media to hold an hour long #AskLouise session on Wednesday evening from 7.30pm – 8.30pm.

In total she answered just under 50 questions, during the 60 minute session, that came in from Facebook, Twitter and Instagram.

Louise said: “We weren’t sure how it would go, but the hour flew by.  There were some really good questions from people who are clearly really keen to join us as a student paramedic.  SOme were simple factual questions while others were asking much more details questions about preparing for interviews – I was impressed by that because it shows how committed they are to joining us.

“I was also able to reveal that we’ll be opening applications up for the latest round of recruitment on Wednesday 14th November.  If successful, these students will be starting their courses during 2017.”

Questions included:

  • What is required to pass the fitness test?
  • What qualifications do you need to apply?
  • What five things do you look for in candidates?
  • Where will students be working?
  • What one thing do you wish applicants knew that they generally don’t already?
  • Do I need to have applied for a C1 before I apply?
  • How many points you could have on your driving licence?
  • Do you need caring experience to apply?
  • How long is the programme?

Check our social media feeds for the answers – search for @officialWMAS on Facebook, Instagram and Twitter

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asklouise

More pictures, fewer words

Wednesday 26th August 2015 – 8:50am – Laura Pitt.

Capture

Do you prefer to see pictures instead of reading lengthy articles?  If so, then look no further; West Midlands Ambulance Service has launched its own Instagram page.

The Trust already use Twitter, Facebook, You Tube, and Flikr but wanted to include a younger audience, so have started using the photo sharing social media site Instagram – our account is @OfficialWMAS

Laura Pitt, from the Communications team, said: “As a teenager, I know how popular Instagram is with my friends so it was natural for me to suggest that the Trust started using the site.

“Although I have only been with the team for a short while, I can see how important some of the issues that the ambulance service deals with are to people of my age and younger.

“Instagram is different to other social media sites as it is primarily based on photos with a short caption.

“Many people my age aren’t interested in reading long articles, so by using Instagram, we can get important messages over to them, which ultimately could save a life.

“If you follow our account @OfficialWMAS you’ll see pictures of everything from road traffic incidents, safety campaigns, things that our staff get up to whether it’s helping earthquake victims in Nepal or our Trust Mascot going to a school event.

“In the few weeks since we started using Instagram, we’ve been posting pictures daily to make sure we keep our followers up to date.

“Why not have a look at the page and if you think there is something that we could do to improve it, take part in our survey at: https://goo.gl/fIjI0J

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Would you know what to do? Let Will and Ian give you advice

Tuesday 11th August 2015 – 11.30am – John Hawker.

If you have ever suffered with a nosebleed, a laceration or an insect bite did you know what to do?

We have put together three short films advising the public on what to do if any of these things happen to you.  Paramedics from Warwick, Ian Inglesant and Will Tansey, have been on camera providing the public with some quick advice and tips on what to do.

Area Support Officer, Ian, said “Should you be unlucky enough to suffer a nosebleed, a cut or an insect sting or bite, do you know what the best course of action is?  By learning some basic first aid the public will hopefully be able to look after themselves and their family member.

“We have tried to be as down to earth as we can and explain things in a way that everyone can understand.  Obviously, we can’t cover every possible scenario, but by giving the basics, people should be able to treat minor injuries and decide if they need to seek further help.”

Will, who has been a paramedic for seven years said: “Hopefully people will find the videos useful.  We know that some people panic when there is blood involved and think they need to call 999 immediately.  However, if someone treats their minor injury themselves, the call handler or ambulance crew who would have been dealing with their minor issue will be free to deal with a real life threatening situation.”

The three videos will be issued over the next few days and available on Twitter @officialwmas, and facebook (officialwmas) and also our website www.wmas.nhs.uk

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The dangers of open water

Monday 20th July 2015 – 10.20am – Chris Kowalik.

With school holidays having started, West Midlands Ambulance Service is reminding children not to take the plunge in rivers, ponds, canals and open quarries.

Information from the Royal Life Saving Society UK shows around 400 people drown in the UK every year and thousands more are injured.. Drowning is the third highest cause of accidental death of children in the UK.

Throughout this week, on twitter and facebook, a series of short videos will again highlight the dangers of open water. They feature Gullet Quarry in Worcestershire where two people died two years ago and the River Severn in Shroshire in whose flast-flowing waters ambulance staff often train in order to perform rescues.

If you want to cool off this summer, take a dip in water that is supervised by lifeguards.

To see the videos, follow us on twitter (@OFFICIALWMAS) or ‘like’ us on facebook (officialwmas).

Gullet Quarry - water safety

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Don’t take the plunge

Monday 22nd June 2015 – 8.40am – Chris Kowalik.

As summer begins, West Midlands Ambulance Service is warning you of the dangers of unsupervised open waters such as rivers, ponds, canals and quarries.

A week-long social media campaign will feature videos from Gullet Quarry in Worcestershire where two people died after jumping into the deep water two years ago. It will also highlight the River Severn, the country’s fastest flowing river, and the training ambulance staff undergo in order to perform water rescues.

Information from the Royal Life Saving Society UK shows around 400 people drown in the UK every year and thousands more are injured. Drowning is the third highest cause of accidental death of children in the UK. The series of videos co-incides with the Society’s ‘Drowning Prevention Week’.

In one of the videos West Midlands Ambulance Service’s water safety expert John Woodhall who was involved in both incidents at Gullet Quarry said: “As soon as you jump in something as cold as this, what you get is a physiological response. When the cold water hits your chest you will … almost gasp. If you take any water in during that, it will cause you to cough, splutter. You will quickly get into difficulty and you may potentially drown.”

If you want to cool off this summer, take a dip in water that is supervised by lifeguards.

To see the videos, follow us on twitter (@OFFICIALWMAS), like us on facebook (officialwmas), or visit our wordpress website www.officialwmas.wordpress.com

Gullet Quarry - water safety

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Lucky escape on M6

Tuesday 10th February 2015 – 12.30pm – John Hawker.

Created with Nokia Smart Cam

A mother and daughter had a lucky escape on the M6 this morning after being in an RTC.

The crash occurred on the M6 Northbound, near Junction 3a at around 8.25am.

An ambulance and a paramedic officer attended the scene.

A West Midlands Ambulance Service spokesman said: “Crews arrived to find a car and a HGV that had been involved in a collision.

“The car had apparently ended up spinning around and going backwards down an embankment on the side of the motorway.

“Fortunately for the two occupants the car came to a halt in a small coppice of trees and got wedged before it could go any further.

“The woman driving the car, believed to be in her 30’s, and her teenage daughter, were both shaken up in the crash and were fully checked over by medics at the scene.

Created with Nokia Smart Cam

“Neither had suffered any serious injuries and after assessments were both discharged.”

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Pictures are able to be used by the media – please credit @officialwmas

 

 

WMAS Top Tweeters

twitter image

Friday 5th December 2014 – 9.30am – Steve Parry.

West Midlands Ambulance Service (WMAS) is one of the top three NHS Twitter accounts in the country according to analysis undertaken of the use of social media in the NHS.

The Trust has been recognised in a new report: “On the brink of SoMething Special”, the result of 9 months research and analysis of NHS social media undertaken by leading consultancy JB McCrea, supported by NHS Providers.

The Report identifies the top 50 NHS organisational Twitter accounts. WMAS was placed third overall but was singled out as the leading NHS Twitter account outside London.

WMAS communications director Murray MacGregor said: “This is excellent news and very rewarding for the Trust. We are relatively new to social networking having started in January 2011. Since then the team has become very enthusiastic about embracing all forms of social media to promote WMAS, provide information and engage with followers and the media.”

The Trust currently has a Facebook and WordPress page as part of its social network initiative. The Twitter account is also supported by over 40 official staff accounts providing additional tweets from various specialist departments in the Service. The Trust has almost 18,000 followers and has tweeted over 12,000 times since going live in 2011.

You can join our top Twitter account by following WMAS: @officialwmas.

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A free copy of the full report can be downloaded from: http://jbmccrea.com/download-report/

 

Under Attack – In Our Defence

Throughout this week, West Midlands Ambulance Service has been highlighting its concern with the rising trend of violence and abuse against its staff.

The final video releases illustrates just one of the ways WMAS is dealing with the issue.

 Conflict Resolution training is now an essential part of staff security aimed at helping frontline staff defuse potentially violent situations. Gerard Ellis from STAND2 said: “These are all essential defensive physical skills that people need in order to keep themselves safe. The ethos of our training quite simply is to avoid situations, but there may be occasions when staff members cannot do that. So they need these essential skills in order to keep themselves safe. That may include emergency control techniques. By definition, it’s a last resort but it may be necessary based on the circumstances.”

All this week, the ‘Under Attack’ campaign has highlighted the problems faced by operational medics, ambulance bosses and trade union leaders who are now calling for tougher sentences for those people who attack and abuse ambulance staff.

The number of ambulance workers being attacked, verbally abused or threatened while doing their job continues to be a ‘real concern’ with over 200 cases reported last year.

Watch the final video presentations published today at: www.officialwmas.wordpress.com. Catch up by watching all the releases this week. You can also follow the progress of the campaign on Twitter and Facebook at:@officialwmas.

 

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‘Under attack’

He pushed me back towards the ambulance. It was quite frightening. He had two of his friends behind him so we were outnumbered three to two. He hit me on my chest because I managed to move out of the way – and three times. It’s at that point, where things start to get a little bit out of hand like that, they you need to think about pushing your emergency button on your radio.

This is a paramedic’s graphic description of how he was attacked by a bystander after having been called to tend to a patient in a car park. Sadly, his experience is not rare; attacks on staff are an everyday occurrence.

The ‘Under Attack’ campaign highlights the problems faced by operational medics, ambulance bosses and trade union leaders who are now calling for tougher sentences for those people who attack and abuse ambulance staff.

The number of ambulance workers being attacked, verbally abused or threatened while doing their job continues to be a ‘real concern’ with over 200 cases reported last year.

Watch Paramedic Andy Allsopp:

Follow the progress of the campaign on Twitter and Facebook:@officialwmas

‘Under attack’ – it makes no sense

“Whilst the crew were trying to assess him he became quite agitated. He started by swatting our hands away but then rapidly became very verbally aggressive, very abusive. He assaulted one of the crew members who were on the ambulance, knocking them to the floor causing him an arm injury. He grabbed hold of my shirt. I tried to push him away … at which point he started to punch me to the head.”

This is a paramedic’s graphic description of working on the frontline. Sadly, his experience is not rare, it’s an everyday occurrence.

VIDEO: Watch Paramedic Mike Duggan:

The ‘Under Attack’ campaign highlights the problems faced by operational medics, ambulance bosses and trade union leaders who are now calling for tougher sentences for those people who attack and abuse ambulance staff.

The number of ambulance workers being attacked, verbally abused or threatened while doing their job continues to be a ‘real concern’ with over 200 cases reported last year.

Follow the progress of the campaign on Twitter and Facebook:@officialwmas

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‘Under attack’ – it’s a national disgrace

Wednesday 15th October 2014 – 9am – Steve Parry/Chris Kowalik

“Lots of times it’s drink related. Getting touched up; sexually touched up; getting patients lashing out at you; constantly abusing you. Some telling you that they are going to rape you, they are going to find out where you live and are coming to get you.”

This is a female ambulance technician’s graphic description of working on the frontline. Sadly, her experience is not rare, it’s an everyday occurrence.

VIDEO: Watch Technician Jacs Murphy:

Continuing for the rest of the week, the ‘Under Attack’ campaign highlights the problems faced by operational medics. Ambulance bosses and trade union leaders are now calling for tougher sentences for those people who attack and abuse ambulance staff.

The number of ambulance workers being attacked, verbally abused or threatened while doing their job continues to be a ‘real concern’ with over 200 cases reported last year.

Follow the progress of the campaign on Twitter and Facebook:@officialwmas

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Call for tougher sentences for 999 attackers

Tuesday 14th October 2014 – 8.30am – Steve Parry/Chris Kowalik

Ambulance bosses and trade union leaders in the West Midlands are united in calling for tougher sentences for those people who attack and abuse ambulance staff.

VIDEO: See the launch of our week-long campaign here:

The number of ambulance workers being attacked, verbally abused or threatened while doing their job continues to be a ‘real concern’ with over 200 cases reported last year.

The latest figures released by West Midlands Ambulance Service show a depressing trend of violence and aggression against its staff. The on-going situation has sparked a call for tougher sentencing by Chief Executive Anthony Marsh and Unison’s Regional Organiser, Ray Salmon. The situation has also prompted a week of campaigning by the 999 service aimed at highlighting the issues faced by its staff.

VIDEO: More from Ray Salmon here:

Calling for tougher action, Steve Elliker, WMAS Security Manager, said: “I get frustrated sometimes if I’m being honest with the outcome of a criminal prosecution because there’s always mitigation. Some of that mitigation may be something totally out of character; they had to drink; they took some drugs. I have a very simplistic view – they had a choice, they decided to drink. Our members of staff who attended to them never had a choice – they had to go because they had called 999. That’s what angers me more than anything else – that we can’t always get the successful prosecution that we always want.”

VIDEO: More from Steve Elliker here:

The hard-hitting campaign includes testimony from operational staff together with interviews with ambulance bosses and trade union officials. Follow the ‘Under Attack’ campaign all this week on: www.officialwmas.wordpress.com. Twitter and Facebook: @officialwmas.