Urgent and emergency care (999)
In a life-threatening emergency, such as a cardiac arrest, traumatic injury or severe blood loss or chest pain, you should always call 999 to arrange help.
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When to call 999 or 111
In a life-threatening emergency call 999. If you need medical help fast, but it’s not an emergency, use NHS 111 online or call 111
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What happens when you call 999
What happens when you call 999 for an ambulance? This page explains how our control room staff triage emergency calls, categorise them and dispatch ambulances to the scene or suggest an alternative care route.
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Response times