Non-emergency patient transport
As well as dealing with 999 emergency calls, we play a key role in getting hundreds of thousand of patients to and from their hospital appointments.
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What is the patient transport service (PTS)?
Our non-emergency patient transport service plays a key role in patient care providing just under 1 million patients journeys each year across the West Midlands and Cheshire.
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Are you eligible?
Our patients will have a clinical need and be unable to get to appointments by other means. On this page you can find out more about the specific eligibility criteria for our patient transport service.
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What happens next?
Once you’ve booked your patient transport service journey with us, find out what happens next.