What Our Priorities Are And How We Are Doing


We regularly update and publish a number of documents every year to demonstrate the progress the organisation is making toward improving services for patients. Find details of all our publications including Annual Reports, Quality Accounts and Board of Director Meeting Papers from the Publications area of our website.

Ambulance Quality Indicators

The Secretary of State announced in December 2010, the introduction of the clinical quality indicators for the ambulance service that took effect from April 2011. We submit this data which is regularly published on NHS England’s website where you will find statistics such for both system indicators and clinical outcomes.

Equality, Diversity and Inclusion

Further details can be found within our Equality, Diversity and Inclusion (EDI) pages.

Contact Details

For more details about this area, please contact:

Freedom of Information & Document Control Officer
or the
Head of Governance

West Midlands Ambulance Service University NHS Foundation Trust
Millennium Point
Waterfront Business Park
Waterfront Way
Brierley Hill

Telephone:  01384 215555

Email:  FOI@wmas.nhs.uk