News

Ambulance windscreen damaged by object thrown at it while on blue light journey

Murray MacGregor – Saturday 25th September – 7.00pm

An ambulance has been damaged and a patient forced to wait fo a response after an object was thrown at the emergency vehicle as it travelled on blue lights.

The ambulance, which is based at Erdington Hub, was travelling on World zends Road in Handsworth at around 8.20am this morning (Saturday) when the incident happened.

The crew made up of a paramedic and two student paramedics were forced to pull over due to the damage to the windscreen and an alternative ambulance sent to the patient, which delayed the response to a suspected stroke patient by around 10 minutes.

Fortunately, the incident was captured on the ambulance’s CCTV supystem which will be provided to West Midlands Police.

Emergency Services Operations Delivery Director, Nathan Hudson, said: “It is difficult to comprehend why someone would do something like this.

“There is only one thing that an ambulance travelling on blue lights is doing and that is trying to get to a patient in need.

“Given where the damage is, I am just so glad that none of the crew were hurt. It doesn’t bear thinking about, what could have happened.

“We will work with the police to do everything possible to find the individual concerned so that they can be out before the courts.”

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Boy Dies After Incident at Snow Dome

Murray MacGrgeor – Friday 24th September – 11.15pm

A 12 year old boy has died after an incident on the slope at the Snow Dome in Tamworth.

West Midlands Ambulance Service was called to the centre in River Drive at 6.35pm on Friday evening.

Two ambulances, two paramedic officers and the Midlands Air Ambulances from Cosford and Staffordshire were sent to the scene.

A West Midlands Ambulance Service spokesman, said: “On arrival crews found a boy who had suffered very serious injuries.

“Staff worked on him providing advanced life support, but sadly, despite all of the efforts it was not possible to save him and he was confirmed dead at the scene.”

A man who was also injured at the time was not seen by ambulance staff.

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One Fatally Injured Following RTC in Kingsley Moor

Shaunna Farley – Monday 20th September – 11.20am.

One man has died and two men have been taken to hospital following a road traffic collision involving one car in the early hours of Sunday morning.

West Midlands Ambulance service was called at 00.37am on Sunday to Leek Road, Kingsley Moor and sent four ambulances, a paramedic officer and the Derbyshire, Leicestershire and Rutland Air Ambulance crew responded in a rapid response car.

A West Midlands Ambulance Service Spokeswoman said: “On arrival, we discovered three patients, all men.

“The first, was found in a critical condition, he received advanced life support from staff on scene but unfortunately, despite the best efforts of staff, nothing more could be done to save him and he was confirmed deceased at the scene.

“The second patient was assessed and had sustained non-life threatening injuries, he received treatment on scene and was conveyed to Royal Stoke University Hospital for further assessment.

“The third man was assessed at the scene and had sustained injuries not considered to be life threatening, he was conveyed to Queens Medical Centre Nottingham for further assessment.”

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Motorcyclist airlifted to hospital

Jordan Eggington – Friday 17th September 2021 – 12.00pm.

A motorcyclist has been airlifted to one of the region’s Major Trauma Centres after a collision with a car this morning.

West Midlands Ambulance Service was called at 9:47am (Friday) to the island of the A460 and A5190 in Cannock. Two ambulances, a paramedic officer, and the Midlands Air Ambulance from Cosford attended the scene.

A West Midlands Ambulance Service spokeswoman said: “Crews arrived at the scene to find the motorcyclist, a woman, with serious injuries.

“She was given specialist trauma care at the scene before being flown to Royal Stoke University Hospital, with treatment continuing on route.”

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Fatal single vehicle RTC in Worcestershire

Jordan Eggington – Thursday 16th September 2021 – 9.15am.

A man has sadly died after a road traffic collision in Worcestershire last night.

West Midlands Ambulance Service was called at 8:01pm to reports of the single vehicle RTC at the junction of Hartlebury Road and the B4193 in Kidderminster. Several resources were dispatched to the scene, including ambulance crews, paramedic officers, a MERIT trauma doctor and critical care paramedic, and a Mercia Accident Rescue Service (MARS) BASICS doctor.

A West Midlands Ambulance Service spokeswoman said: “Crews arrived at the scene to find the driver of the car, a man, in a critical condition with bystander CPR already being administered by an off-duty paramedic.

“Crews took over treatment of the patient but sadly, despite everyone’s best efforts, nothing could be done to save the man and he was confirmed deceased on scene.”

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Call assessors speak out about verbal abuse they receive

Claire Brown – Wednesday 15th September – 8.30am.

“At least once a shift, every one of us will be verbally abused at some point.”

Whilst stories of physical abuse towards frontline ambulance staff is all too familiar, the voices behind the 999s and 111s are speaking out about the levels of verbal abuse they receive on an all too regular basis.  

Call assessors have been sharing some shocking examples of the types of verbal abuse they’ve experienced whilst simply trying to do their job:

  • I’ve been sworn at a lot and been told that it’s my fault if a patient dies
  • Some people just call and shout abuse at you and swear at you
  • I’ve been called a b**** and told that if I don’t help, I’ll be a murderer
  • I’ve had a sexually motivated caller who has made quite explicit remarks
  • The caller started giving be abuse on the call and said he’d make my Dad watch him sexually assault me.
  •  The caller started being verbally abusive because we hadn’t arrived within 10 minutes of their original call.
  • Callers have sworn at me, threatened to physically assault me and my family
  • The caller said that if his family member died it would be my fault and called me horrific names

Below is a compilation video featuring examples of abusive callers our staff have experienced this year. The calls have been edited down and the voices distorted to protect the identities of those involved.

Jeremy Brown, Integrated Emergency and Urgent Care Director, has worked for the service for 30 years both on the frontline as a paramedic and in control and knows all too well the abuse staff can face at times. He said: “Call assessors are the first voice you hear when you call 999 for an ambulance. They are there to do the very best by each and every patient, being abusive difficult and offensive to them is not going to help a patient and does have an impact on call assessors personally.

“When people call 999 for help, call assessors often talk to people at their most vulnerable and often at a person’s low point in their lives. Having taken 999 calls myself, I know how difficult a job it can be at times. As a call assessor you’re trained to diffuse situations and calm down callers so that we can get the vital information we need to arrange the best help quickly. It’s understandable when callers are fraught and frightened but it’s not an excuse to be abusive.”

Thank you to the below control room staff for sharing their experiences of being abused by callers:

Jeremy continues: “Swearing, screaming, threats of violence and racial abuse are all too common and it’s not acceptable and not okay. Call Assessors routinely accept that this level of abuse is part of the job and hardly report abusive calls, but it doesn’t mean that they aren’t affected by the level of abuse they receive. If you ever need to call 999 or 111, all I ask is that you are courteous and treat my staff with respect.”

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Notes to Editors:

  • Call assessors complete an intense two-month in-house training programme where they receive comprehensive training to use the Trust’s computer systems, complete an accreditation to use the national telephone triage system as well as a nationally recognised first aid qualification and also learn about health and physiology. Once the classroom training is complete, they are mentored in the Integrated Urgent and Emergency Care (IEUC) control room whilst taking live 999/111 calls with an experienced call assessor before undertaking a final assessment before being signed off as ready to take calls alone.
  • If there is an abusive caller, control room supervisors will often intervene on the call. They will also provide support to the call assessor following a difficult or abusive call and offer downtime.
  • Whilst the level of abuse received hasn’t historically been routinely recorded by call assessors, anecdotally, they will receive at least one abusive call per shift.

Volunteer life-savers get charity boost from Coventry Lions

Claire Brown – Wednesday 14th September 2021 – 10.00am.

A volunteer community first responder group in Coventry has received a charity boost thanks to their local Lions Club.   

Godiva Voluntary Medical Responders, a group of six community first responders (CFRs) in Coventry, were presented with a cheque for £1,500 on Friday 10th September outside Coventry City Council House by The Lions Club of Coventry Godiva. The event was attended by City of Coventry Lord Mayor, Cllr. John McNicholas and Lady Mayoress Dr June McNicholas who spent time speaking with the CFRs about their role in supporting the ambulance service.

Carl Rose, Trustee of Godiva Voluntary Medical Responders Coventry, said: “This generous donation is already being used to directly fund new equipment, including the purchase of modern ‘suction units’ to assist in patients who might otherwise be unable to maintain a clear airway, for example, those who have suffered a cardiac arrest.

“Our charity is funded entirely by voluntary donations, like this, and every penny helps to fund our vehicle and equipment which directly helps patients in and around Coventry. Our responders give their time freely and tirelessly to be there for patients in their time of need. Support from the Lions Club really means a lot and I’d like to thank them for their kind donation.”

President of Lions Club of Coventry Godiva, Pranoti Jadhav, said: “As a charitable group we aim to provide support to local and international charities and we are delighted to do just that for our local Godiva Voluntary Medical Responders. We are supporting two main charities this year, Save the Children and Bowel Cancer Research, but when we heard about the CFRs we couldn’t pass the opportunity to help.”

Nitin Koria, Head of Fundraising for Lions, added: “I’m Coventry born and bred, but I’d not been aware of the fantastic work of CFRs until I spoke with Carl which was really eye opening to me and to the Lions group. We try to raise big to give back big to charities that we feel are a worthy cause. After learning about the fantastic role of CFRs supporting the NHS we felt that we wanted to say thank you to them by helping with the purchase of equipment.”

The Lord Mayor of Coventry, Cllr John McNicholas, said: “I feel that it’s remarkable that we’ve got voluntary organisations working together for the benefit of the city and they’re doing a wonderful job. It’s very reassuring for the City that CFRs are there and long may it be so. I am looking forward to meeting ambulance staff and volunteers at Coventry hub in the near future to say a personal thank you on behalf of the City for their continued efforts.” 

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Notes to Editors:

Pictured (foreground): Pranoti Jadhav – President of Lions Club of Coventry Godiva presenting cheque to Carl Rose – Trustee of Godiva Voluntary Medical Responders, Coventry. (Background left to right): The Lord Mayor of Coventry, Cllr John McNicholas and his wife, Lady Mayoress Dr June McNicholas, CFRs Ian Jenner and Manjit Uppal, Lions Head of Fundraising Nitin Koria and Lions Head of PR Ruby Ghataurhae.

  • The Trust is currently recruiting CFRs across Staffordshire, Warwickshire, Herefordshire, Shropshire and Worcestershire to volunteer a minimum of 20 hours a month to provide support to West Midlands Ambulance Service. The closing date for applications is Monday 27th September.  To apply visit www.jobs.nhs.uk and search ‘community first responder.’ You can find out more about the role of Community First Responders via https://wmas.nhs.uk/wmas-services/community-first-responders/

Telford CFR urges people to learn CPR after surviving cardiac arrest

Claire Brown – Monday 13th September 2021 – 8.00am.

A newly qualified Community First Responder knows all too well the importance of early CPR after surviving a cardiac arrest two years ago.

Peter Corr, a Telford Community First Responder, became a volunteer lifesaver earlier this year after his own experiences made him want to do more to help others. Whilst out running before work on the 12th September 2019, Peter collapsed. Bystanders quickly rushed to his side and found him in cardiac arrest. They performed CPR on Peter before ambulance crews from Donnington arrived on scene and, after several defibrillator shocks, managed to restart his heart before he was taken to hospital and later underwent surgery to have a stent fitted. 

Video of Peter explaining what happened to him the day he suffered a cardiac arrest

Peter, who is a Clinical Psychologist with children in his day job, said: “From my experience, I was aware that I made the recovery that I did from the cardiac arrest only because the bystanders got in so quickly and performed CPR.

“My family were really keen to find out more about what they could do and get involved in having some CPR training, so we attended an event hosted by Telford CFRs, on the Wrekin in March 2020. It was at that event that I learnt about the role of CFRs which seemed to fit really nicely with the role that the bystanders had performed on me. At that point, I was quite determined that I wanted to be involved in a scheme that would allow me not only to promote vital skills to other people and to raise awareness about early intervention, but also to be in a position where I could potentially help a member of the public myself.”

Peter applied as a volunteer community first responder after seeing a recruitment drive by the Trust in October 2020 and underwent his five week Level Three FROS (First Responder on Scene) training course in June 2021. As part of his training, Peter then shadowed an established CFR and on his very first call out they responded to a woman choking. When Peter and his CFR mentor, Nick, arrived at the scene the woman was being given CPR by bystanders. Peter said: “Whilst it was nerve-wracking as my first 999 call not knowing what to expect, I remember it being really positive to see people performing CPR. Nick and I continued resuscitation efforts on the lady and managed to stabilise her until the ambulance crew arrived and she was taken to hospital in a much better condition than she was in when we arrived.”

Video of Peter explaining why he became and CFR and what CFRs do

Peter was signed off as a fully-fledged CFR a few weeks ago and is now volunteering to respond to 999 calls in his local community. He continued: “My personal experience has made me realise how precious life is which is why I wanted to become a CFR. It’s also made me realise how important it is to know how to help someone in cardiac arrest. Learning CPR is easy and is a skill every single person should have as you never know when it will be needed. It could make a difference to someone surviving – I am living proof of that.”

Cliff Medlicott, Community Response Manager, said: “Peter is a living, breathing example of what early CPR can do when someone suffers a cardiac arrest and we’re pleased to welcome him into our WMAS family.

“Our volunteers come from all backgrounds; from slaughtermen, teachers and butchers to nurses and consultants, like Peter. CFRs play a vital role in getting to life-threatening calls in the community in those vital minutes, such as cardiac arrests, heart attacks, strokes and breathing difficulties, to provide definitive care and complement our front-line staff.

“For every minute your heart stops beating, and you stop breathing, your survival rate reduces by 10%. The definitive treatment is good and early CPR and defibrillation which is why it’s crucial that people learn these life-saving skills and know where their nearest public defibrillator is in their local community as, you never know when these skills will be needed.

“If you think you’ve got what it takes to be a CFR like Peter, we’re currently recruiting for volunteers across Staffordshire, Warwickshire, Herefordshire, Shropshire and Worcestershire. To find out more visit www.jobs.nhs.uk and search ‘community first responder’.”

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Notes to Editors:

  • The Trust is currently recruiting CFRs across Staffordshire, Warwickshire, Herefordshire, Shropshire and Worcestershire to volunteer a minimum of 20 hours a month to provide support to West Midlands Ambulance Service. The closing date for applications is Monday 27th September. To apply visit http://www.jobs.nhs.uk and search ‘community first responder’.
  • To find out more about the work of Telford Community First Responders and how you can support them, visit via http://telfordcfrs.org/ or follow them on Facebook (@TelfordCFRs) and Twitter (@TelfordCFR).

Fatal RTC in Bridgnorth

Jamie Arrowsmith – Friday 10th September 2021 – 5.15pm.

A woman has died following a collision between a car and a pedestrian this morning.

West Midlands Ambulance Service was called to Whitburn Street in Bridgnorth at 11.05am and sent two ambulances, a paramedic officer and the Midlands Air Ambulance from Strensham to the scene. An off duty paramedic also stopped to offer assistance at the scene.

A West Midlands Ambulance Service spokesman said: “On arrival at the scene, crews discovered one patient, a woman, who was the pedestrian.

“She was found to be in a critical condition and ambulance crews immediately began administering advanced life support.

“However, despite their best efforts it sadly became apparent that nothing could be done to save the woman and she was confirmed dead at the scene.”

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Woman fatally injured in two-car RTC

Jamie Arrowsmith – Friday 10th September 2021 – 9am.

A woman has died and three other patients were taken to hospital following a two-car collision yesterday afternoon.

West Midlands Ambulance Service was called to the B4632 Campden Road in Shipston on Stour at 1.38pm and sent two ambulances, three paramedic officers, a community first responder, the Midlands Air Ambulance from Strensham and the Warwickshire and Northamptonshire Air Ambulance to the scene. An off-duty nurse also stopped at the scene to offer assistance.

A West Midlands Ambulance Service spokesman said: “Crews discovered two cars that had been in collision on their arrival, with six patients in total.

“The driver of one of the cars, a woman, had suffered serious injuries in the incident. Sadly, it quickly became apparent that nothing could be done to save her and she was confirmed dead at the scene.

“From the second car, a man was airlifted to University Coventry Hospital and Warwickshire with serious injuries.

“A man and a woman were also taken to the same hospital by land ambulance after receiving treatment for potentially serious injuries.

“A further man and woman were assessed and discharged at the scene.”

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Serious RTC in Birmingham

Jamie Arrowsmith – Friday 10th September 2021 – 8am.

Two people suffered serious injuries in a road traffic collision in Birmingham last night.

West Midlands Ambulance Service was called to the junction of the A38m and A5127 at 7.50pm and sent three ambulances, a paramedic officer and a MERIT trauma doctor to the scene. One of the Trust’s Patient Transport Service crews also stopped at the scene to offer assistance.

A West Midlands Ambulance Service spokesman said: “On arrival, crews discovered two patients, both of whom were from the same car.

“The driver, a man, was found in a critical condition. He received specialist trauma care at the scene before being taken to Queen Elizabeth Hospital, Birmingham. The doctor travelled on the ambulance to help continue treatment en-route to hospital.

“A woman, who was the front seat passenger, was treated for serious injuries before being taken to the same hospital.”

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Car driver fatally injured following collision with coach

Jamie Arrowsmith – Thursday 9th September 2021 – 8am.

A man has died following a collision between a car and a coach near to Himley, yesterday afternoon.

West Midlands Ambulance Service was called to Tom Lane, Bobbington, at 4.39pm and sent two ambulances, a paramedic officer and the Midlands Air Ambulance from Cosford to the scene.

A West Midlands Ambulance Service spokesman said: “On arrival we discovered the car driver, a man, in a critical condition.

“Crews immediately began administering advanced life support but sadly, despite their best efforts, it became apparent nothing could be done to save him and he was confirmed dead at the scene.

“There driver of the coach, a man, was assessed and discharged at the scene.”

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Man seriously injured in Redditch RTC

Claire Brown – Wednesday 8th September 2021 – 2.15pm.

A man has received trauma care by the ambulance service following a road traffic collision in Worcestershire today.

West Midlands Ambulance Service was called to reports of a single car RTC at the junction of the A448 Bromsgrove Highway and Hewell Lane, Redditch at 11.36am this morning (Wednesday). An ambulance, paramedic officer and the Midlands Air Ambulance from Strensham with a MERIT trauma doctor and critical care paramedic on board attended the scene.

A West Midlands Ambulance Service spokeswoman said: “Ambulance crews arrived to find the driver of a car, a man, being cared for by police and passers-by after his car reportedly overturned.

“The man sustained serious injuries and was given trauma care on scene by the team of ambulance staff before being conveyed by land ambulance on blue lights to Queen Elizabeth Hospital Birmingham for further emergency care.”

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Two pedestrians fatally injured in RTC

Jamie Arrowsmith – Tuesday 7th September 2021 – 5.30pm.

A man and a woman have died and a third patient has been airlifted to hospital following a collision between a motorbike and pedestrians this morning.

West Midlands Ambulance Service was called to Newton Lane, Floodgates, Kington at 10.56am and sent two ambulances, a paramedic officer, a BASICS doctor and the Midlands Air Ambulance from Cosford to the scene.

A West Midlands Ambulance Service spokesman said: “Ambulance crews arrived on scene to find three patients, two pedestrians and a motorcyclist.

“The pedestrians, a man and a woman, were both found in critical conditions and ambulance staff immediately began administering advanced life support.

“However, despite their best efforts it sadly became apparent nothing could be done to save either patient and they were confirmed dead at the scene.

“The motorcyclist, a man, was treated for potentially serious injuries before being airlifted to Queen Elizabeth Hospital, Birmingham.”

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Pedestrian fatally injured in RTC

Shaunna Farley – Tuesday 31st August  – 9.45am.

A man has died after a collision involving a pedestrian and a bus this morning.

West Midlands Ambulance Service was called at 3.44am to reports of a man who had collided with a bus at the junction of Chester Road and Birmingham Road in Bickenhill. Two ambulances, two paramedic officers and the Warwickshire and Northamptonshire Air Ambulance Critical Care Car attended the scene.

A West Midlands Ambulance Service spokeswoman said: “On arrival, we discovered one patient, the pedestrian, who was in a critical condition. He was already receiving CPR from police colleagues on scene.

“Ambulance staff took over and quickly began administering advanced life support. However, sadly, depsite their best efforts it became apparent nothing could be done to save him and he was confirmed dead at the scene.”

Ends.

Fatal Worcestershire RTC

Jordan Eggington – Friday 27th August 2021 – 9.10am.

A man has sadly died after a collision involving a car and road sweeper in Worcestershire last night.

West Midlands Ambulance was called at 5:50pm to the RTC on Broadway Road in the Hinton Cross area of Evesham. Two ambulances, a paramedic officer, the Midlands Air Ambulance from Strensham and the Warwickshire and Northamptonshire Air Ambulance attended.

A West Midlands Ambulance Service spokeswoman said: “Crews arrived at the scene of the collision to find the driver of the car, a man, in a critical condition with bystander CPR already being carried out by an off-duty paramedic who came across the incident, with assistance from police.

“Staff took over in the patient’s treatment and administered advanced trauma care at the scene. However sadly, despite everyone’s best efforts, nothing could be done to save the man and he was confirmed deceased on scene.”

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Motorcyclist fatally injured in Birmingham collision

Shaunna Farley – Wednesday 25th August – 9:20am.

One person has died following a collision between a motorbike and a stationary car in Birmingham last night.

West Midlands Ambulance Service was called at 9.15pm to reports that a motorbike and a stationary car had collided on Coventry Road, Sheldon and sent two ambulances, two paramedic officers, a MERIT trauma doctor and a critical care paramedic to the scene.

A West Midlands Ambulance Service spokeswoman said: “On arrival, we found one patient, the motorcyclist, in a critical condition.

“Ambulance staff administered advanced trauma care on scene but sadly, despite their best efforts, it became apparent nothing more could be done to save him and he was pronounced deceased at the scene.

“The driver of the car was treated for minor injuries.”

ENDS.

Motorcyclist seriously injured in Hagley collision

Two people have been taken to hospital following a collision involving a car and a motorbike this morning.

West Midlands Ambulance Service was called at 8.23am to reports of a road traffic collision involving a car and a motorbike at the junction of the A456 and Broome Lane in Hagley and sent two ambulances, one paramedic officer, the Midlands Air Ambulance from Cosford and a BASICS doctor to the scene.

A West Midlands Ambulance Service spokeswoman said: “On arrival, we found two patients.

“The motorcyclist, a man, was found to have suffered serious injuries. He received specialist trauma care at the scene before being taken to Queen Elizabeth Hospital, Birmingham by land ambulance for further treatment. The air ambulance crew travelled with the patient to help continue treatment en route to hospital.

“The car driver, a woman, was assessed and had sustained minor injuries, she was conveyed to Alexandra Hospital via land ambulance.”

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One to hospital after van and lorry collide

Shaunna Farley – Tuesday 24th August – 09:30am

One man has been taken to hospital following a road traffic collision between a van and a stationary lorry this morning.

West Midlands Ambulance Service was called at 5.10am to the A46, between Junction 2 and 3 in Leek Wootton, Warwick and sent one ambulance, two paramedic officers and the Warwickshire and Northamptonshire Air Ambulance Critical Care Car to the scene.

A West Midlands Ambulance Service spokeswoman said: “On arrival, we found one patient, the driver of the van, he had sustained serious injuries.

“He was trapped in his vehicle for approximately 40 minutes and had to be cut free with assistance from fire service colleagues.

“He was assessed and received advanced trauma care at the scene and was conveyed to University Hospital Coventry for further treatment.”

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Woman seriously injured on M42

Jamie Arrowsmith – Friday 20th August 2021 – 4.30pm.

Five patients, including a seriously injured woman, have been treated and taken to hospital following a two-car collision on the M42 this afternoon.

West Midlands Ambulance Service was called to the northbound carriageway, near to junction 7, at 1.53pm and sent two ambulances, a paramedic officer, a BASICS doctor and the Midlands Air Ambulance from Strensham to the scene.

A West Midlands Ambulance Service spokesman said: “On arrival crews discovered two cars that had been in collision, and a total of five patients.

“The driver of one of the cars, a woman, had suffered serious injuries in the incident. She received specialist trauma care at the scene before being taken to Queen Elizabeth Hospital, Birmingham by land ambulance.

“There were four patients from the second car, which had overturned in the collision.

“A man, a woman and two children were all treated for injuries not believed to be serious before all being taken to University Hospital Coventry and Warwickshire on the same land ambulance.”

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Man seriously injured as motorbike and taxi collide

Jamie Arrowsmith – Friday 20th August 2021 – 1pm.

A motorcyclist has been seriously injured following a collision with a taxi this morning.

West Midlands Ambulance Service was called to the junction of Steward Street and Spring Hill in Hockley, Birmingham at 7am and sent three ambulances, a paramedic officer, the Midlands Air Ambulance Critical Care Car and the Midlands Air Ambulance from Cosford to the scene.

A West Midlands Ambulance Service spokesman said: “Crews arrived at the scene to discover two patients, both men.

“The motorcyclist received treatment for serious injuries at the scene before being taken to Queen Elizabeth Hospital, Birmingham on blue lights and sirens.

“The driver of the taxi, a man, was treated for injuries not believed to be serious before being taken to Sandwell Hospital.”

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Motorcyclist fatally injured in RTC

Jamie Arrowsmith – Wednesday 18th August 2021 – 1.30pm.

A man has died following a road traffic collision involving a motorbike and several other vehicles this morning.

West Midlands Ambulance Service was called at 7.23am to the junction of Bromsgrove Highway and Birchfield Road in Redditch. Three ambulances, a paramedic officer, the Midlands Air Ambulance Critical Care Car and the Midlands Air Ambulance from Cosford attended the scene.

A West Midlands Ambulance Service spokesman said: “On arrival, crews discovered the motorcyclist, a man, in a critical condition. He was already receiving treatment from a Warwickshire and Northamptonshire Air Ambulance doctor who had stopped to assist whilst driving near to the incident.

“The man received advanced life support at the scene but sadly it became apparent nothing could be done to save him and he was confirmed deceased.

“A second patient, a woman, was treated for the effects of shock and taken to the Alexandra Hospital for further assessment.”

West Mercia Police are appealing for anyone with dash-cam footage of the incident to contact them via their website, quoting reference number 00382i of 18th August 2021.

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HGV and car collision

Jordan Eggington – Monday 16th August 2021 – 9:30am.

Two men and a woman have been conveyed to hospital after an RTC involving a car and HGV in Shropshire this morning.

West Midlands Ambulance Service was called at 6:55am to the collision on the A488 at Hanwood Bank, Shrewsbury. We sent three ambulances, two paramedic officers and the Midlands Air Ambulance from Cosford to the scene.

A West Midlands Ambulance Service spokeswoman said: “Crews arrived at the scene of the collision to find three patients involved; the driver of the HGV and the driver and passenger of the car.

“The driver of the car, a man, was treated for potentially serious injuries and was taken to Queen Elizabeth Hospital by land ambulance for further treatment.

“The passenger in the car, a woman, and the driver of the HGV, a man, were both treated for injuries not believed to be serious and were conveyed to Royal Shrewsbury Hospital in separate ambulances for further treatment.”

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Serious RTC involving pedestrian and vehicle

Jordan Eggington – Monday 16th August 2021 – 9:10am.

A pedestrian has sadly died after being involved in a collision with a vehicle overnight.

West Midlands Ambulance Service was called at 5:45pm on Sunday to reports of an RTC on Redditch Road in Alvechurch. Multiple resources were dispatched to the scene, including two ambulances, the Warwickshire & Northamptonshire Air Ambulance, and the Midlands Air Ambulance Critical Care Car.

A West Midlands Ambulance Service spokeswoman said: “Crews arrived at the scene on Redditch Road to find a man, the pedestrian, in a critical condition. Staff administered advanced trauma care to the man at the scene, but sadly despite the best efforts, nothing could be done to save him and he was confirmed deceased on scene.”

West Mercia Police are appealing for witnesses or those with any CCTV or dash cam footage from the area to call 101, quoting incident number 00555_I_15082021.

Pedestrian seriously injured in Wolverhampton collision

A pedestrian has been seriously injured following a collision with a trailer in Wolverhampton this afternoon.

West Midlands Ambulance Service were called at 1.46pm following a collision involving a pedestrian and a trailer, being towed by a vehicle, on Newhampton Road East in Wolverhampton

Two ambulances, two paramedic officers and the Midlands Air Ambulance from Cosford with a MERIT trauma doctor and a critical care paramedic on board attended the scene.

A West Midlands Ambulance Service spokeswoman said: “On arrival, crews found the pedestrian, a man, with serious injuries.

“He received advanced trauma care on scene and was conveyed to Queen Elizabeth Hospital Birmingham via land ambulance on blue lights and sirens for further emergency treatment.”

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One to hospital following bus collision

Shaunna Farley – Tuesday 10th August – 4.00pm.

A woman has been seriously injured following a collision involving a bus in Walsall today.

West Midlands Ambulance Service was called at 1.12pm to reports of a bus that had collided with a bus shelter in Bradford Place, Walsall. Two ambulances, two paramedic officer and a critical care paramedic attended the scene.

A West Midlands Ambulance Service spokeswoman said: “On arrival, crews found a bus which had collided with a bus shelter. One woman, who was inside the bus shelter at the time of the collision, was seriously injured and received advanced trauma care at the scene by ambulance staff before being conveyed on blue lights to Queen Elizabeth Hospital Birmingham for further treatment.

“A second pedestrian, a woman, was assessed for minor injuries and discharged at the scene with self care advice.

“A further three patients, the bus driver and two passengers, were assessed by ambulance staff and discharged at the scene.”

Ends.

Two to hospital following property fire

Claire Brown – Friday 6th August 2021 – 9.40am.

Two women have been taken to hospital following a property fire in Stoke on Trent last night. 

West Midlands Ambulance Service was called at 10.28pm yesterday (Thursday) to reports of a fire at a property in Hope Street, Hanley, Stoke on Trent. Two ambulances, a paramedic officer and two North Staffordshire BASICS doctors attended the scene. 

A West Midlands Ambulance Service spokeswoman said: “Crews arrived to find two occupants, two women, who had managed to get out of the property. 

“Upon assessment, one woman was found to be in a serious condition. She received emergency treatment on scene before being rapidly conveyed on blue lights to Royal Stoke University Hospital. The woman was later transferred by WMAS to a specialist burns unit in the region.

“The second woman, who was in a less serious condition, was given treatment on scene before being taken on blue lights to Royal Stoke University Hospital for further care.”

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Girl seriously injured in Birmingham RTC

Claire Brown – Wednesday 4th August 2021 – 5.00pm.

A young girl has been seriously injured following a road traffic collision in Birmingham this afternoon.

West Midlands Ambulance Service received several 999 calls at around 3.15pm reporting a collision involving a pedestrian and a lorry on Nechells Park Road, Birmingham. Two ambulances, a paramedic officer and a critical care paramedic attended the scene.

A West Midlands Ambulance Service spokeswoman said: “Ambulance staff arrived on scene to find the pedestrian, a young girl, being cared for by bystanders following a collision with a lorry.

“The team of ambulance staff worked together to administer trauma care to the girl on scene before conveying her by land ambulance on blue lights to Birmingham Children’s Hospital for further specialist treatment.”

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Fatal house fire in Tipton

Claire Brown – Wednesday 4th August 2021 – 9.30am.

A man has died and a woman has been taken to hospital following a house fire in the Black Country last night.

West Midlands Ambulance Service was called by the police to Tame Road in Tipton at 8.12pm last night (Tuesday). Two ambulances, two paramedic officers, HART paramedics and a MERIT trauma doctor and critical care paramedic attended the scene along with police and fire colleagues.

A West Midlands Ambulance Service spokeswoman said: “On arrival at the scene, crews found two occupants who had been rescued from the property by fire colleagues and were being given CPR.

“One occupant, a man, was in a critical condition. The team of ambulance staff immediately commenced advanced life support on scene but sadly, despite the best efforts of the emergency services team, nothing could be done to save the man and he was confirmed deceased a short time later.

“The second occupant, a woman, received advanced treatment by ambulance staff who were able to stabilise her condition before she was conveyed on blue lights to Russells Hall Hospital for further emergency care.”

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Man dies in Acocks Green RTC

Claire Brown – Thursday 29th July 2021 – 12.50pm.

A man has sadly died and two others have been assessed by ambulance staff following a road traffic collision in Birmingham this morning.

West Midlands Ambulance Service was called to reports of an RTC involving a car and a van at the junction of Mayfield Road and Fox Hollies Road, Acocks Green at 8.50am today (Thursday). Two ambulances, two paramedic officers, a critical care paramedic and the Midlands Air Ambulance from Cosford with a MERIT trauma doctor and paramedic on board attended the scene.

A West Midlands Ambulance Service spokeswoman said: “When crews arrived they found a van on its side with a passenger trapped. Ambulance staff worked quickly with fire colleagues to release the passenger, a man, but sadly nothing could be done to save him, and he was confirmed dead on scene.

“The drivers of both the van and the car, two men, were assessed by ambulance staff on scene but neither required hospital treatment and were both discharged on scene.”

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Ambulance service football team nets a community defib

Jamie Arrowsmith – Tuesday 27th July 2021 – 12pm.

West Midland Ambulance Service’s Stoke Hub Football Club has secured a community defibrillator after working together with the Henry Angell-James Memorial Trust (HAJMT).

The football team train and play at Norton Sports, Community Drive, Stoke on Trent and after successfully applying to HAJMT for a defib to be donated, they have installed it at the community sports club, which also hosts Stoke City Ladies, Staffordshire Police FC and hundreds of youngsters who enjoy a kickabout on a weekly basis.

The defibrillator will not only be available to those using the sports facilities, it will be available 24/7 to nearby residents and the local community, should it ever be needed in the case of someone suffering a cardiac arrest.

Matt Harrison (WMAS Stoke FC), Sally Angell-James (HAJMYT) and Cliff Medlicott (WMAS) discuss the importance of defibrillators in the community.

Stoke Hub FC manager Matt Harrison, said: “With recent events from the European Championships fresh in everyone’s mind when Christian Eriksen suffered a cardiac arrest on the pitch, it is more important than ever for people to think about installing defibrillators in community areas.

“We had already started the process of trying to obtain a defibrillator before that happened as it is not only ourselves who play here, there are hundreds of members of the local community who play their football here every week and whilst we hope it is never needed to be use, it might just save a life one day.”

The defibrillator was donated by HAJMT, a Trust set up with the idea of helping to install them at key locations across the West Midlands and beyond, whether that is at sports grounds, schools train stations or the village sweet shop.

HAJMT Chairman, Sally Angell-James, said: “We are delighted to have been able to provide a defib to Stoke Hub Football Club as they do a huge amount of good work in their local community and they came to us with such a good proposal, there was no way we could say no.”

Stoke Hub FC have raised a significant amount of money for charity and are grateful to HAJMT for the defibrillator donation.

WMAS Community Response Manager, Cliff Medlicott, said: “In the case of a sudden cardiac arrest, the definitive care is good basic life support and use of a defibrillator. For every minute that your heart stops beating and you stop breathing, your survival rate reduces by 10%. The quicker good basic life support and and a defibrillator can be applied, the better chance of survival that patient has.”

HAJMT accepts applications for defibrillator donations through their website at www.hajmt.co.uk. Not every application will be successful, but the Trust does put a focus on helping areas of the community obtain a defibrillator that may find it difficult to obtain one through self-funding. You can also make a donation to HAJMT by visiting the website.

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Notes to Editors:

Picture one (l-r)- Ryan Harrison (WMAS Stoke FC), Sally Angell-James (Henry Angell-James Memorial Trust), Matt Harrison (WMAS Stoke FC)

Picture two – Mick Clewes (Norton Sports Chairman), Sally Angell-James (Henry Angell-James Memorial Trust), Cliff Medlicott (WMAS Community Response Manager), Matt Harrison (WMAS Stoke FC), Ryan Harrison (WMAS Stoke FC).

If used, please credit the images or videos to West Midlands Ambulance Service.

Make use of 111 Online for urgent care

Murray MacGregor – Monday 26th July 2021 – 2.35pm.

People in the West Midlands are being urged to make use of 111 online for medical advice, with demand for 999 calls increasing dramatically.

Demand for the 999 service has risen by more than 50% compared to levels that would normally be expected at this time of year.  The 111 Online service offers patients advice on the best option for them to get the care they need, including getting a call back from a trained clinician, booking them an appointment in A&E or providing advice on how to help them recover.

Last week, West Midlands Ambulance Service received 40,839 emergency calls compared to just 25,870 for the same week in 2019 before the pandemic – an astonishing rise of 57.9% and the busiest week ever!

Call handlers have reported some extraordinary 999 calls in recent days for non-emergency issues such as sunburn, someone who had been scratched by a cat and a case of someone whose eczema that was particularly itchy.  While all may have needed clinical help, they were not appropriate for a 999 call.

West Midlands Ambulance Service Chief Executive, Anthony Marsh, said: “We are rightly prioritising those patients that are the sickest or most severely injured; everyone who needs an ambulance will get one, but in some cases there are some patients who could access the care they need using other options other than dialling 999.

“Our ambulance crews, 999 and 111 call handlers, volunteers and the many other teams who ensure we can respond to patients as quickly as possible, are working flat out as we see increase demand for our services.

“As has been the case throughout the pandemic, the public can play their part by using 111 online for urgent advice but calling 999 in life threatening cases

“I would also ask that patients and their loved ones also only call us back if the patient’s condition worsens, not to check what time their ambulance will arrive.  We simply can’t tell you the answer and while we are answering that call it may delay us answering a call such as a cardiac arrest where every second counts.”

The public is still being encouraged to contact 999 if they experience:

  • A cardiac arrest where the patient is unconscious and not breathing
  • Signs of a heart attack e.g. a pain like a heavy weight in the centre of your chest
  • Difficulty breathing
  • Signs of stroke such as the face drooping on one side or weakness on one side
  • Heavy bleeding that won’t stop
  • Seizures
  • Sudden and rapid swelling of the eyes, lips, throat or tongue

A number of factors are thought to be contributing to the rise in calls including the warmer weather, an increase in COVID-19 transmission rates in the community, an increase in the public spending time outside as restrictions ease and hospital pressures mean crews aren’t able to offload patients quickly which has a knock-on effect on the Trust’s ability to get to patients quickly.

Mr Marsh added: “This is a really tough time for ambulance staff and the volunteers who support us, who are working round the clock to deal with the huge increase in call numbers, and I’d like to pay tribute to their continued efforts to ensure patients get the care they need.

“With pressure on services still high, the public can help us to help them by using 111 online to get medical advice, and of course the most important thing we can all do at the moment is get the COVID-19 vaccine – both doses – which protects us, our families and friends and will help to reduce pressure on the NHS as well.”

People can access 111 online at www.111.nhs.uk

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Join us for our Annual General Meeting on Wednesday

Claire Brown – Monday 26th July 2021 – 2.20pm.

“Our staff and volunteers never fail to amaze me with their dedication to ensuring we overcome the challenges that are thrown at us.”

The words of West Midlands Ambulance Service Chief Executive, Anthony Marsh, ahead of the Trust’s Annual General Meeting later this week.  The meeting, which will be held online for the second year due to the continuing COVID-19 pandemic will provide a review of 2020-21 and also look ahead to the rest of the current year and beyond.

Chief among the review will be the extraordinary lengths that staff and volunteers, from all sections of the organisation, went to during the height of the pandemic.  It will also review the Trust’s Quality Account and financial statements.

The meeting takes place via Microsoft Teams on Wednesday (28th July) at 4.00pm and provides an opportunity for members of the public to meet with the Board of Directors, representatives from the Council of Governors and staff from the service.

Mr Marsh said: “There is no question that 2020-2021 was the most difficult year ever for the service and the NHS as a whole because of the pandemic. It was a year where we’ve recruited hundreds of additional frontline staff: in our control rooms; paramedics on ambulances; students who joined us from university; and volunteers who assisted us in a variety of roles.  Together, we were able to provide a first rate response to the most pressure we have ever felt, thus saving countless lives. 

“The outstanding professionalism, continued dedication and hard work from staff and volunteers is something everyone in the West Midlands should be proud of; I know I am.” 

WMAS Chairman, Prof, Ian Cumming, added: “There is no question that 2020-21 was a year that saw unprecedented challenges for the NHS. When I was appointed as the new Chairman of the Trust towards the end of 2019, little could I have imagined what a first year it would be. 

“In my experience, ambulance staff are generally very modest people who see the most difficult and demanding task as part of their job. Nothing could have prepared us for last year and our staff and volunteers should be justifiably proud of the part they all played.

“Thank you for all you have done for WMAS and our patients.  Sadly, I fear that your skills will be called upon many more times more during the current year as the pandemic continues.  

“I would also pay tribute to the role that our Council of Governors has played in helping the Trust achieve some of its goals as well as capture feedback from patients about their experiences of using our services.”

To join our Annual General Meeting please click here.

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Cyclist seriously injured in bus RTC

Jordan Eggington – Friday 23rd July 2021 –8.15am.

Ambulance crews, critical care paramedics and doctors worked as a team to administer advanced trauma care to a man involved in a serious road traffic collision yesterday.

West Midlands Ambulance Service was called to Bloxwich Road in Walsall at 3:44pm on Thursday to the incident involving a cyclist and bus. Two ambulances, a paramedic officer, the West Midlands CARE Team, and the Midlands Air Ambulance critical care car and Midlands Air Ambulance from Tatenhill attended.

A West Midlands Ambulance Service spokeswoman said: “Crews arrived at the scene to find the cyclist, a man, in a serious condition with potentially life changing injuries.

“Staff administered advanced trauma care to the man, and he was conveyed to Queen Elizabeth Hospital on blue lights and sirens for further treatment. The West Midlands CARE Team and Midlands Air Ambulance crew travelled onboard, continuing with treatment on route.

“The bus driver was assessed and discharged at the scene.”

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Police officers hurt in West Bromwich

Claire Brown – Wednesday 21st July 2021 – 2.15pm.

Two police officers have received treatment from the ambulance service following an incident in West Bromwich this morning.

West Midlands Ambulance Service received a 999 call from West Midlands Police at 11.42am to reports of two police officers who had been assaulted in New Square Shopping Centre, West Bromwich. An ambulance, two paramedic officers and the Midlands Air Ambulance from Cosford with medics on board attended the scene.

A West Midlands Ambulance Service spokeswoman said: “Ambulance crews arrived to find two male police officers with non-serious injuries. They were given treatment on scene before being conveyed to hospital by land ambulance for further checks.”

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Motorcyclist dies in Market Drayton

Claire Brown – Wednesday 21st July 2021 – 11.00am.

A man has sadly died following a road traffic collision in Market Drayton last night.

West Midlands Ambulance Service was called to the A41 Four Crosses, Hinstock, Market Drayton at 8.15pm yesterday evening (Tuesday). An ambulance and a paramedic officer were sent to the scene.

A West Midlands Ambulance Service spokeswoman said: “When ambulance staff arrived on scene they found a motorcyclist, a man, in a critical condition following a collision with a car. Crews commenced resuscitation efforts on scene but sadly, despite their best efforts, nothing could be done to save the man and he was confirmed dead on scene a short time later.

“The car driver, a man, was assessed on scene and given treatment for minor injuries before being conveyed to Royal Shrewsbury Hospital for further checks.”

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Fatal RTC in Alcester

Claire Brown – Monday 19th July 2021 – 3.30pm.

A man has sadly died in a road traffic collision in Alcester this morning.

West Midlands Ambulance Service was called at 7.30am to the junction of Coughton Lane and Alcester Heath, Coughton, Alcester earlier today (Monday). An ambulance, two paramedic officers, a BASICS doctor and the Midlands Air Ambulance from Cosford attended the scene.

A West Midlands Ambulance Service spokeswoman said: “When crews arrived they found a car which had left the road and collided with a tree. The driver, a man, was being given CPR by bystanders and fire colleagues when crews arrived. The man was given advanced life support by the team of ambulance staff at the scene but sadly, despite their best efforts, nothing could be done to save the man and he was confirmed dead a short time later.”

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Fatal quad bike RTC

Jordan Eggington – Friday 16th July 2021 – 8.55am.

A man has died following a collision between a car and quad bike last night.

West Midlands Ambulance Service was called at 8:35pm to the RTC on Warwick Road in Solihull. Two ambulances, a paramedic officer and a MERIT trauma doctor and critical care paramedic attended the scene.

A West Midlands Ambulance Service spokeswoman said: “Crews arrived to find the quad bike rider, a man, in a critical condition.

“Staff worked quickly to administer specialised trauma care to the patient. Sadly though, despite the best efforts, nothing could be done to save the man and he was confirmed deceased on scene.

“The driver of the car, a woman, was treated for minor injuries and discharged at the scene.”

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Fatal RTC in Alcester

Jamie Arrowsmith – Thursday 15th July 2021 – 8.15am.

A man has died following a collision between a car and a cyclist last night.

West Midlands Ambulance Service was called to the A46 in Alcester at 7.23pm and sent three ambulances, two paramedic officers and the Warwickshire and Northamptonshire Air Ambulance to the scene.

A West Midlands Ambulance Service spokesman said: “On arrival we discovered one patient, a man, who was the cyclist. Ambulance staff began treating the patient, who had suffered serious injuries in the incident.

“Sadly, it quickly became apparent nothing could be done to save the man and he was confirmed dead at the scene.

“The driver of the car was assessed and discharged at the scene.”

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WMAS to receive £5½ million in additional funding

Murray MacGregor – Wednesday 14th July 2021 – 11.30am.

NHS England has announced an additional £55-million of funding for the ambulance sector to boost staff numbers ahead of winter.

In the West Midlands, that equates to £5,686,000 of extra funding, and comes at a time when the service has never been busier. 

On Monday this week, the Trust received 6,406 emergency calls in a day – that is 600 more than the previous record set last week and far busier than any New Year’s Eve, traditionally the busiest day of the year.  Nineteen of the 20 busiest days ever have come in the last month.

The funding is specifically designed to increase the number of 999 call handlers; put additional crews on the road; provide additional clinical support in control rooms; extend the availability of hospital ambulance liaison officers (HALO) at the most challenged acute trusts and increase the number of emergency ambulances available for the winter.

Trust Chief Executive, Anthony Marsh, said: “This additional funding is very welcome when all ambulance services are under immense pressure. 

“We have already started recruiting for additional call handlers and will work up other schemes that will allow us to make progress on meeting other key standards as soon as possible.

“At the start of the pandemic we were able to recruit hundreds of extra staff who played a key role in our ability to handle the rise in COVID-19 call numbers.  

“We had people from all walks of life join us as call handlers; hundreds of students worked on our ambulances and helped to prepare the vehicles.

“Speaking to those staff, I don’t believe any of them would say that they weren’t proud to have helped keep our nation safe.

“Working for the NHS is a real privilege, and I would encourage anyone who wants a great career to think about joining us.”

All vacancies within the Trust are advertised on NHS Jobs: www.jobs.nhs.uk

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Cyclist fatally injured in Walsall RTC

Jamie Arrowsmith – Tuesday 11th July 2021 – 3.15pm.

A woman cyclist has died following a collision with a car this morning.

West Midlands Ambulance Service was called to Lower Rushall Street in Walsall at 10.06am and sent two ambulances, a paramedic officer and the Warwickshire and Northamptonshire Air Ambulance to the scene.

A West Midlands Ambulance Service spokesman said: “On arrival we discovered one patient, a woman, who was the cyclist. She had suffered serious injuries in the collision and ambulance staff immediately began administering advanced life support.

“However, despite their best efforts it sadly became apparent nothing could be done to save the woman and she was confirmed dead at the scene.

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Motorcyclist Fatally Injured Following Collision with Car

Jamie Arrowsmith – Friday 9th July – 7pm.

A man died following a collision between a motorbike and a car this morning.

West Midlands Ambulance Service was called to the junction of Salters Lane and the A44 in Pershore at 6.57am and sent two ambulances, two paramedic officers and the Warwickshire and Northamptonshire Air Ambulance to the scene.

A West Midlands Ambulance Service spokesman said: “On arrival we discovered three patients. The motorcyclist, a man, was found to be in a critical condition and was already receiving treatment from an off-duty nurse and firefighter on our arrival.

“Ambulance staff administered advanced life support but sadly, despite everyone’s best efforts, it became apparent nothing could be done to save him and he was confirmed dead at the scene.

“The driver of the car, a man, and a woman who was a passenger, were both assessed and discharged at the scene with minor injuries.”

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Attacker sentenced for stabbing paramedics

Jordan Eggington – Friday 9th July 2021 – 12pm.

“Your sentence will not give me back the year I lost, neither will it take away my painful and ugly scar, or the mental stress you caused. However, hopefully your sentence will be enough to act as a deterrent to others who think it is okay to attack other emergency services, when they have made a choice to simply do a job.”

Taken from Deena Evans’ Victim Impact Statement

Two paramedics, who were stabbed whilst on duty last year, hope the attacker’s sentence sends a strong message of the consequences of assaulting emergency service workers.

53-year-old Martyn Smith has today been sentenced to nine years in prison, with a five year extended licence, after pleading guilty to two counts of wounding with intent to cause grievous bodily harm to the pair after they were called out to his home in Wolverhampton last summer.

Shocking police bodycam footage shows the moment Mick Hipgrave and Deena Evans were attacked by Smith with two large kitchen knives as they carried out a welfare check in Stephens Close, on 6th July 2020.

Mick and Deena recall events of 6th July 2020

Deena suffered a punctured lung in the attack and subsequently spent three days in hospital following surgery. Mick was stabbed in the back and was discharged from hospital the same day. The pair spent months off work for both their physical and mental recovery. However, the mental scars are still very much there.

The mental impact has been the worst

The whole incident lasted about 12 seconds, from the moment Mick and Deena entered the property, to Smith being tasered. However, the devastating impact of those 12 seconds will stay with our paramedics forever.

Upon sentencing, Deena read out an extremely emotive victim impact statement directed at her attacker, some of which can be heard below.

Last paragraph of Deena’s Victim Impact statement

Trust Chief Executive, Anthony Marsh, said: “The events in Wolverhampton last summer were absolutely devastating. For two paramedics to be stabbed so horrifically whilst simply trying to help a patient is sickening. I want to commend the outstanding resilience of both Mick and Deena in their wishes to come back to work and continue to help their patients after everything they’ve been through. I admire their bravery in openly discussing the attack in order to raise awareness of the dangers paramedics and other front line emergency service workers face on a daily basis. Assaults on ambulance staff, whether it be physical or verbal, are not okay. I hope today’s sentence acts as a deterrent and sends a strong message that attacks on emergency service workers will not be tolerated. I want to also place my thanks on record to the crews who attended Mick and Deena and had the heart-breaking job of saving their lives. My gratitude also goes to the police officers at the scene. If it weren’t for their quick interventions on the day, the result could have been even worse.”  

Emergency Services Operations Delivery Director, Nathan Hudson, added: “Our staff join the ambulance service because they want to make a difference and help people. For two paramedics to attend a job and come away with extremely serious injuries, both physically and mentally, is not okay. This is not part of the job. Over the last year 1,162 physical attacks were record on WMAS staff. Over the last five years physical attacks against our staff have risen by more than 60% while verbal assaults have more than doubled. That’s why we are rolling out body cameras for all frontline emergency crews. They will allow staff to record incidents where they feel at risk, with any recording being able to be given in evidence should an actual assault occur.”

West Midlands Ambulance Service is to rollout body cameras for all frontline emergency staff after more than 1,110 were assaulted last year. Physical attacks have risen by over 60% over the last five years, whilst verbal assaults have more than doubled. Funding of almost a million pounds from NHS England has allowed the Trust to purchase 1,288 cameras which will be sufficient for each frontline ambulance crew member to wear one.

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Miracle Survivors Reunited with their Lifesavers

Shaunna Farley – Thursday 8th July – 9:00am.

“These people saved my life, it was so amazing to meet them.” The words of Claudio Oliveira, one of two patients lucky to be alive after suffering serious injuries in a road traffic collision last year.

Claudio and Imogen Wood who were both seriously injured in the collision which took place in August 2020 and they were delighted to be reunited with their lifesavers last month.

West Midlands Ambulance Service paramedics Roisin Morgan and Robert Armstrong were first on scene at the incident and met Claudio and Imogen at Worcester Hub after the duo had spent months recovering from their injuries.

Imogen and Claudio had been on a day out with friends and were on the way back when they were involved in a collision with a car and a lorry. Both sustained serious and life-threatening injuries.

Ordinarily, ambulance crews do not get to see the outcome of their hard work once the patient has left their care and gone into hospital, so being able to meet these patients who were so severely injured was an amazing opportunity, as Roisin explained.

She said: “We usually don’t get to see the outcomes of jobs, so we often don’t get closure, but especially a job like this where Imogen and Claudio were both so young and seriously injured, as a mother myself it stuck with me and I really hoped they were going to be ok, but thought I’d never find out.

“This made meeting them and seeing them both healthy and walking around, truly humbling,

“To think that, my work at the incident played a part in these two young people having a full life ahead of them, because of my actions, is the highlight of my career.”

Claudio said: “These people saved my life, it was so amazing to meet them.

“My memory of the whole thing was a blur so being able to see them and ask questions and tell them about how I’m recovering now was such a great feeling.”

Imogen added: “When the crew arrived, I was completely unconscious, so I have no memory of the incident happening, meaning I had no idea just how serious the collision we were involved in really was.

“Meeting Roisin and Rob and seeing how emotional they both were, and how thrilled they were to see that I’m still alive and walking around was so amazing and really made me aware of how serious the accident was and how lucky I am to be here.”

Sarah, Imogen’s mother who also attended to meet and thank the ambulance staff, added: “I’m so grateful to West Midlands Ambulance Service, the NHS and the people who make the NHS so amazing, there are not enough thank-yous in the world that I can say to them for saving my daughter’s life.”

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Fatal RTC involving car and bus

Jamie Arrowsmith – Wednesday 7th July 2021 – 8.00am.

A woman has died following a road traffic collision involving a car and a bus yesterday afternoon (Tuesday).

West Midlands Ambulance Service was called to the incident at the junction of the B4100 and Oakley Wood Road in Bishops Tachbrook, Leamington Spa at 4.39pm. Three ambulances, a paramedic officer and the Midlands Air Ambulance from Srensham attended the scene.

A West Midlands Ambulance Service spokesman said: “On arrival crews discovered a woman, who was the car driver, in a critical condition. Ambulance staff administered advanced life support but sadly, despite their best efforts, and the best efforts of colleagues from the police and fire services, it became apparent nothing could be done to save her and she was confirmed dead at the scene.

“The bus driver was treated for injuries not believed to be serious before being taken to University Hospital Coventry and Warwickshire by land ambulance.

“There were no other passengers on the bus at the time of the collision.”

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Man dies in Wolverhampton RTC

Claire Brown – Tuesday 6th July 2021 – 9.10am.

A man has died, and two ambulance staff have been injured following a collision in Wolverhampton last night.

West Midlands Ambulance Service received several 999 calls reporting a car had been involved in a collision with a non-emergency Patient Transport Service (PTS) ambulance on Lichfield Road, Wolverhampton shortly after 10.00pm last night (Monday). The PTS ambulance was on the way to collect a patient for non-emergency transport at the time of the collision.

Three ambulances, three paramedic officers, a senior commander and a MERIT trauma doctor and critical care paramedic were responded to the scene.

A West Midlands Ambulance Service spokeswoman said: “The first ambulance was on scene within two minutes of the 999 call and arrived to find a man, believed to be the driver of the car, in cardiac arrest. The team worked quickly to administer advanced life support to the man but sadly, despite the best efforts of ambulance crews, nothing could be done to save him and he was confirmed dead on scene a short time later.

“Meanwhile the remaining team of ambulance staff focused on assessing and treating their two PTS colleagues who had been injured in the collision. The two PTS staff, a man and a woman, were conveyed to Walsall Manor Hospital for further treatment.

“The service will be assisting West Midlands Police with its investigation into the collision.”

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Motorcyclist dies in Atherstone

Claire Brown – Tuesday 6th July 2021 – 8.00am.

A motorcyclist has sadly died in a road traffic collision Atherstone last night.

West Midlands Ambulance Service was called to reports of a motorcyclist who had come off his bike in Watling Street, Atherstone at 6.23pm yesterday evening (Monday). Two ambulances, a paramedic officer and the Warwickshire and Northamptonshire Air Ambulance with a doctor and paramedic on board were sent to the scene.

A West Midlands Ambulance Service spokeswoman said: “Crews arrived to find a motorcyclist, a man, in a critical condition being given CPR by bystanders at the scene.

“Ambulance staff quickly took over resuscitation efforts but sadly, despite the best efforts of everyone, nothing could be done to save the man and he was confirmed deceased on scene a short time later.”

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Fatal flat fire

Jordan Eggington – Monday 5th July 2021 – 8.50am.

A man has sadly died after a flat fire in Coventry over the weekend.

West Midlands Ambulance Service was called by fire colleagues at 11:39am on Sunday to a property on Earlsdon Avenue North. Four ambulances, the Hazardous Area Response Team (HART), two paramedic officers and the West Midlands CARE Team attended the scene.

A West Midlands Ambulance Service spokeswoman said: “Crews arrived at the property to find one patient, a man, in a critical condition with bystander CPR already in progress.

“Staff took over in administering advanced trauma care to the man, but sadly, despite everyone’s best efforts nothing could be done to save him, and he was confirmed deceased on scene.”

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Van driver seriously injured

Murray MacGregor – Monday 5th July 2021 – 8.00am.

A van driver has suffered serious injuries after an incident involving the van and two lorries.

It happened at just before 3.30am this morning (Monday) on the northbound M6 motorway between the slip roads at junction eleven.

An ambulance, two paramedic officers and the MERIT trauma doctor and critical care paramedic were sent to the scene.

A West Midlands Ambulance Service spokesman said: “On arrival, ambulance staff found the van on it’s side and a lorry facing the wrong way.  Ambulance staff were told that the second lorry had rear end damage.

“The van driver was rapidly extricated by ambulance and fire crews and assessed on the ambulance.

“He was treated at the scene but his condition was sufficiently serious that he was taken on blue lights to the major trauma centre at Queen Elizabeth Hospital Birmingham with the doctor and critical care paramedic travelling with the ambulance; medics were on standby at the hospital to receive him.

“Neither of the lorry drivers were injured.”

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Pedestrian to Hospital After RTC in Solihull

Shaunna Farley – Friday 2nd July – 9:40am.

One person has been seriously injured after a road traffic collision in Solihull yesterday.

West Midlands Ambulance Service was called at 4:43pm on Thursday to reports of an RTC involving a car and a pedestrian at the junction of New Road and Park Road in the town. One ambulance, one paramedic officer, the Warwickshire and Northamptonshire Air Ambulance and the West Midlands CARE Team attended the scene.

A West Midlands Ambulance Service spokeswoman said: “On arrival, crews discovered the pedestrian, a woman, who had sustained serious injuries in the collision.

“She received trauma care on scene before being conveyed to Queen Elizabeth Hospital in Birmingham by land ambulance.”

Ends.