News

Stoke Hub kick off in style

Murray MacGregor – Thursday 13th August 2020 – 10.00am.

With football well and truly back, the West Midlands Ambulance Service team from Stoke Hub are set to take part in a new emergency services football league at a new stadium and in new kit.

The team will be playing their fixtures at the Emerys Stadium in Smallthorne, which is also the home of Stoke City Ladies FC.

Although the coronavirus pandemic put training on hold for a few weeks, the squad, which has been playing together for over 10 years, is stronger than it has ever been.

This year, they are delighted to be playing at a new ground.  Jonathan Goodwin, general manager of Emerys, said: “We like to support local people – especially those who are making a difference and supporting others in the community.”

As well as the support of a new ground, the team will be starting their season in a new strip, sponsored by Stafford based inflatable and aerial marketing company Bloon.

WMAS Stoke FC Manager, Paramedic Matt Harrison, said: “We’re very grateful to Mick Clewes, who is Chair of the ground, for his support. I met Mick when a colleague supported him through a medical emergency and he offered the club’s services for our home ground.

“Emerys sponsorship, along with that from our kit sponsor Bloon will give us an identity this year, making us feel part of a team as well as taking us to a higher level with our fundraising support for the community.”

Over the last ten years, the team has raised over £50,000 for charity including raising money in memory of midwife Samantha Eastwood and Phil Nadine who was a staff nurse in A & E at Royal Stoke University Hospital.

Matt added: “The team gives staff at Stoke Hub the chance to socialise and focus on something outside of work, with the importance of fitness as well.

“Training has been going well ahead of our first match on 1st September.”

WMAS Stoke

Pictured from left to right Andy Thyes, Mick Clewes, Jonathan Goodwin, Matt Harrison and Martin Wilshaw.

You can follow WMAS FC Stoke on their facebook page (@WMAS_fc_stoke), on twitter (@wmasfcstoke) and Instagram (@wmas_fc_stoke)

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Three hurt after serious crash

Murray MacGregor – Wednesday 12th August 2020 – 8.55am.

Three people have been taken to hospital, two to a major trauma centre, after a serious crash involving two cars and a lorry.

The incident happened at about 5.50pm on the A4440, Parsonage Way in the Warndon area of Worcester.

Three ambulances, a paramedic officer and the Midlands Air Ambulances from Cosford and Strensham, both with doctors on board were sent to the scene.  A non-emergency patient transport service ambulance crew that came across the incident also assisted at the scene.

A West Midlands Ambulance Service spokesman said: “On arrival, ambulance crews found two cars with significant damage and a lorry further down the road.

“There were two people trapped in the first car.  The woman driver was rapidly extricated and given advanced trauma care at the scene before being taken on blue lights to the major trauma centre at Queen Elizabeth Hospital Birmingham with serious injuries.  The doctor and critical care paramedic from the Strensham aircraft travelled with the patient.

“The man in the front passenger seat also had to be extricated.  He was taken by ambulance to the same hospital as a precaution due to the serious nature of the crash.  His injuries were less serious.

“The man driving the second car had managed to get out himself.  He was assessed at the scene for potentially serious injuries.  He was taken by ambulance to Worcestershire Royal Hospital.

“The lorry driver was not injured.”

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2 x MAA helicopters

(Air Ambulances is a library picture)

PTS manager picks up national award

Murray MacGregor – Wednesday 12th August 2020 – 6.00am.

A West Midlands Ambulance Service Patient Transport Service (PTS) Manager has picked up a national award which recognises his ‘exceptional’ dedication to the job.

Azad Ali, who is Operations Manager on the Black Country non-emergency contract was awarded in the ‘Exceptional Manager’ category.

He was due to have been presented with the award at an event which takes place during the national Ambulance Leadership Forum, but sadly, the event had to be cancelled due to the coronavirus pandemic.

The non-emergency Patient Transport Service (PTS) plays a key role in getting patients to and from their out-patient appointments and takes many more people home from hospital after a stay. Across the contracts we run, staff in PTS carry out about one million journeys each year.

The Trust has contracts in Birmingham, Black Country Partnership, Coventry and Warwickshire, Wolverhampton and Dudley, Walsall, Sandwell and West Birmingham and. throughout Cheshire and the Wirral.

The Trust employs nearly 900 PTS staff using more than 350 vehicles to get patients to and from their hospital appointments throughout the region and beyond, 24 hours a day, seven days a week.

Azad was nominated by Non-Emergency Services Operations Delivery Director, Michelle Brotherton.  His citation read: “Azad has spent 11 years working in patient transport services (PTS) initially as a call taker before training as a controller.  Not content with that, in his spare time he trained as a patient carer    working PTS ambulance shifts.

“His patient facing skills, calm and assured   personality on the phone and an ability to juggle multiple competing priorities, led to promotion as discharge supervisor before becoming Worcestershire Operations Manager helping the contract to consistently exceed performance targets.

“Understanding both sides of the job means he is well suited to working with staff to solve challenges.

“As PTS ‘flu lead’, the Worcestershire Contract achieved the highest vaccination rate in the Trust in 2018-19.

“An integral part of the management team, he played a key role in improving the CQC rating for PTS services to Good.

“He thinks ‘patients first’ in everything he does; is liked by staff; while his passion for the job constantly shines through.

“I couldn’t be happier that his qualities have been recognised nationally.”

Azad added: “I am really pleased to have received this award and am grateful to have had my hard work recognised.

“Over the years I have received excellent support from senior managers and equally have a fantastic management team working for and with me.

“It is a pleasure to be part of WMAS and I am thankful for the opportunities I have been given.”

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Azad Ali

Driver dies in single vehicle RTC

Jordan Eggington – Tuesday 11th August 2020 – 2.00pm.

A woman has sadly died, after a single vehicle RTC in Shropshire this morning.

West Midlands Ambulance Service was called at 10:07am (Tuesday) to reports a car had crashed at the junction of River Lane and the A442 in Telford. We sent two ambulances and a paramedic officer to the scene.

A West Midlands Ambulance Service spokeswoman said: “When crews arrived, they found a car which was badly damaged from the RTC, with the driver, a woman, inside.

“Sadly, nothing could be done to save her, and she was confirmed deceased on scene.”

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Tyseley Industrial Estate fire

Jordan Eggington – Tuesday 11th August 2020 – 9.10am.

There have been no known patients involved in the fire at Tyseley Industrial Estate in Birmingham; a fire which colleagues at West Midlands Fire Service continue work on today.

West Midlands Ambulance Service was called at 4:50pm yesterday (Monday) to reports of the fire at Seeleys Road in the city. The Hazardous Area Response Team (HART) attended, along with two ambulances and four paramedic officers.

Paramedic officers and the Hazardous Area Response Team in attendance

A West Midlands Ambulance Service spokeswoman said: “Upon arrival, crews liaised with fire colleagues to establish whether there were any patients to treat who were involved in the fire. No patients were found, with everyone from the building accounted for. As a result, the two ambulances were cleared from the scene to carry on treating other patients in the region.

“The remaining resources stayed on scene to provide medical cover for firefighters working within the midst of the fire with HART operatives, and to also conduct any welfare due to heat exhaustion.

“One of our HART paramedics used the team’s drone to assess the plume and magnitude of the blaze, to help fire and other services on scene gain perspective.

“Regular multi-agency meetings were held throughout the evening, to establish the plan for the following hours. After a meeting at 10pm, it was decided WMAS were no longer required on scene and crews were stood down.

“Although starting to slowly reduce, this fire at the plastics site is still ongoing. If you are in or around the Birmingham area, please continue to keep windows and doors closed as the fumes from this fire may be harmful. Thank you for your cooperation.”

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Van into house in Birmingham

Jordan Eggington – Monday 10th August 2020 – 9.25am.

West Midlands Ambulance Service has responded to a collision in Birmingham this morning which saw a van end up inside a house.

We were called at 7:14am (Monday) to reports a van had crashed into a property down a residential road in Northfield. The Hazardous Area Response Team (HART) attended, along with two ambulances, one paramedic officer and the Critical Care Car.

A West Midlands Ambulance Service spokeswoman said: “When crews arrived at the scene, they found a single van which was inside the property. The driver, a woman, had managed to self-extricate through the back door of the van.

“She was treated for minor injuries before being conveyed to Queen Elizabeth Hospital in Birmingham for further treatment.

“Crews also treated a child, who was inside the property at the time of the collision, for minor injuries and they were discharged at the scene.”

Picture: @KingsNortonFire

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Seven taken to hospital after M5 rollover

Jordan Eggington – Monday 10th August 2020 – 8.30am.

Seven people, including children, have been taken to hospital after the 4×4 they were in overturned on the M5 in Droitwich.

West Midlands Ambulance Service was called at 3:23pm yesterday (Sunday) between junctions 6 and 5 of the M5 to reports a seven-seater 4×4 towing a caravan had overturned. The Midlands Air Ambulance from Strensham attended, along with the Critical Care Car, four land ambulances and two paramedic officers.

A West Midlands Ambulance Service spokeswoman said: “When crews arrived, they found the 4×4 which was believed to have rolled up to three times before landing on its roof. The occupants of the vehicle claimed the caravan started to sway on the carriageway, causing the car to spin and rollover.

“In total, crews treated seven patients including three children. Thankfully, the three men, woman and three boys were all treated for injuries not believed to be serious and were taken to Worcestershire Royal Hospital by land for further treatment.”

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Motorcyclist airlifted to major trauma centre

Claire Brown – Friday 7th August 2020 – 4.00pm.

A motorcyclist has been airlifted to hospital after coming off his bike in Shrewsbury this afternoon.

West Midlands Ambulance Service received several 999 calls at around 12.46pm reporting a road traffic collision on the A5 in Shrewsbury. Two ambulances, a paramedic officer and the Midlands Air Ambulance from Cosford with a MERIT trauma doctor on board, which landed on the carriageway, were sent to the scene.

A West Midlands Ambulance Service spokeswoman said: “An off-duty technician from another service was on scene rendering aid to a motorcyclist, a man, who crews were told had come off his bike.

“Crews commenced assessment and found the man had sustained potentially serious injuries and was given trauma care on scene. Due to the man’s condition he was airlifted to Royal Stoke University Hospital for further emergency care.”

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Motorcyclist dies in Newcastle

Claire Brown – Friday 7th August 2020 – 2.30pm.

A road traffic collision in Staffordshire this morning sadly resulted in a fatality.

West Midlands Ambulance Service received a 999 call at 10.18am (Friday) to reports of a collision involving a car and a motorcyclist on Parkhouse Road at the junction of Rosevale Road, Newcastle. Two ambulances and a paramedic officer were responded to the incident.

A West Midlands Ambulance Service spokeswoman said: “Ambulance crews arrived to find a motorcyclist, a man, in a critical condition. Sadly, nothing could be done to save the man and he was confirmed dead a short time later on scene.”

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Boy seriously injured in Walsall RTC

Claire Brown – Friday 7th August 2020 – 9.40am.

Ambulance crews responded to a road traffic collision in Walsall last night where a boy suffered serious injuries.

The incident happened on Darlaston Road in Walsall at around 6.30pm last night. Two ambulances, a paramedic officer, a critical care car, a MERIT trauma doctor and the Midlands Air Ambulance from Cosford responded to the scene after reports of a collision involving a car and a pedestrian.

A West Midlands Ambulance Service spokeswoman said: “Bystanders were providing care to the pedestrian, a boy, when ambulance staff arrived. The boy was assessed and found to have suffered serious injuries. He was given trauma care at the scene before being taken by land ambulance to Birmingham Children’s Hospital for further treatment.”

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Man dies in motorbike RTC

Jordan Eggington – Thursday 6th August 2020 – 12:25pm.

A motorcyclist has died and a woman is seriously injured after a crash in Coventry this morning.

West Midlands Ambulance Service was called at 6:38am (Thursday) to reports of a road traffic collision involving a motorcycle on Barkers Butts Lane near the level crossing. Four ambulances, the Warwickshire and Northamptonshire Air Ambulance Critical Care Car with a doctor on board and a paramedic officer attended the scene.

A spokeswoman for West Midlands Ambulance Service said: “When crews arrived, they found a man, who was the motorcyclist, in a critical condition with bystander CPR already in progress.

“Staff continued in administering basic life support on scene, but sadly, despite the best efforts nothing could be done to save the man and he was confirmed dead at the scene.

“The woman, who is believed to have been the pillion passenger on the bike, was treated on scene for serious injuries before being taken to University Hospital Coventry and Warwickshire on blue lights and sirens for further treatment.  The critical care paramedic and doctor from the Critical Care Car continued treatment on route.”

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Four children seriously injured

Jordan Eggington – Thursday 6th August 2020 – 9:55am.

Four children have been taken to Birmingham Children’s Hospital after a serious RTC in Birmingham this morning that saw a car hit a tree.

At 4:45am (Thursday) an ambulance crew, with a patient already on board, came across the collision on Belchers Lane in the Bordesley Green area of the city. It was clear from the crew’s rapid assessment of the situation that there were multiple casualties involved, and more resources would be needed at the scene. Whilst the crew waited for back up, they began treatment.

We sent an additional five ambulances, along with four paramedic officers and the MERIT car with a critical care paramedic and doctor onboard. The first additional resource was on scene within three minutes.

A West Midlands Ambulance spokeswoman said: “When the additional crews arrived, they found a total of five patients, four of which were children.

“Two of the children, a boy and girl, were in a critical condition. Crews acted quickly to treat the patients for serious injuries and get them on blue lights and sirens to Birmingham Children’s Hospital. The girl travelled with the critical care paramedic onboard, whilst the boy was conveyed in a separate ambulance with the doctor continuing treatment on route.

“Two other children, both girls, were treated for serious injuries and conveyed to BCH in separate ambulances on blue lights and sirens.

“The fifth patient, a woman, who was the driver of the car, was treated for potentially serious injuries and conveyed to Queen Elizabeth Hospital for further treatment.

“The patient from the original ambulance that came across the collision continued with their journey.”

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Car seats do their job protecting youngsters

Murray MacGregor – Wednesday 5th August 2020 – 5.40pm.

Ambulance staff say that the good quality child seats undoubtedly saved two young children from potentially serious injuries when the cart hey were in was involved in a serious RTC.

The car, which was in a collision with an HGV, rolled over completely landing back on its wheels against the central reservation.

The incident happened on the northbound carriageway of the M42 between Junction six and seven, at just after 4.00pm. An ambulance and a paramedic officer were sent to the scene.

A West Midlands Ambulance Service spokesman said: “When crews arrived they saw a car that had suffered significant damage.

“Thankfully, the safety systems had done their job and the woman and two young girls were largely uninjured.

“After being assessed at the scene, they were taken to Heartlands Hospital as a precaution.

“The ambulance staff at the scene, said that the good quality car seats that the children had been in gave the youngsters excellent protection during the crash.”

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Pedestrian seriously injured

Murray MacGregor – Wednesday 5th August 2020 – 1.10pm.

A child has suffered serious injuries after a collision with a vehicle on the M5 motorway.

The incident happened at around 11.20am this morning (Wednesday) between junction 2 and 3; shortly before junction 2

Paramedics from the Hazardous Area Response Team were quickly on scene and were backed up by an ambulance, the Midlands Air Ambulance Critical Care Car, two paramedic officers and the Midlands Air Ambulance from Cosford, which had a doctor on board.

A West Midlands Ambulance Service spokesman, said: “The boy was on foot at the time of the incident.

“He has suffered serious injuries. He was assessed and treated at the scene before being taken on blue lights to Birmingham Children’s Hospital; the doctor from the air ambulance travelled with the boy to hospital.

“There were no other patients.”

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Man injured after RTC which damaged building

Murray MacGregor – Wednesday 5th August 2020 – 9.15am.

One man has suffered potentially serious injuries after a two car crash which saw one of the cars collide with the wall of a building.

The incident happened near the junction of Edwards Road and High Street in Erdington at 9.50pm on Tuesday evening.

West Midlands Ambulance Service received multiple calls about the crash. Two ambulances, two paramedic officers, the Hazardous Area Response Team (HART) and the MERIT Trauma Doctor and Critical Care Paramedic were sent to the scene.

A West Midlands Ambulance Service spokesman said: “When crews arrived they found one man inside one of the cars in a potentially serious condition.

“He was assessed and treated at the scene before being taken on blue lights to the major trauma centre at Queen Elizabeth Hospital Birmingham; the MERIT doctor travelled with the crew.

“Members of the HART team worked with firefighters to check the building to ensure no-one was trapped inside.  They confirmed there wasn’t anyone inside.

“Thankfully, there were no other casualties.”

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Two hurt after explosion on boat

Murray MacGregor – Tuesday 4th August 2020 – 12.10pm.

Two people have been taken to for specialist care at the Regional Burns Centre after an explosion on board a boat in Worcestershire.

The incident happened at around 6.40pm on Monday evening on a river cruising boat near the Sandy Lane Industrial Estate in Stourport on Severn

Two ambulances, a paramedic officer, the Midlands Air Ambulance Critical Care Car and the Midlands Air Ambulances from Cosford and Stensham were sent to the scene.

A West Midland Ambulance Service spokesman said: “On arrival, crews found the man and woman who had been on board doing exactly the right thing – they were using lukewarm water to cool the burns.

“The woman was suspected of being the slightly more serious of the two.  After assessment and treatment at the scene she was taken to Queen Elizabeth Hospital Birmingham by ambulance.  One of the critical care paramedics from the air ambulance travelled with the crew.

“The man was also assessed and treated at the scene. He too was taken by ambulance to the same hospital, again with a critical care paramedic travelling with the ambulance crew.”

If you suffer a burn, follow this simple advice:

  • Immediately get the person away from the heat source to stop the burning
  • Cool the burn with cool or lukewarm running water for 20 minutes – do not use ice, iced water, or any creams or greasy substances like butter
  • Remove any clothing or jewellery that’s near the burnt area of skin, but don’t remove anything that’s stuck to the skin
  • Make sure the person keeps warm by using a blanket, but don’t rub against the burnt area
  • Cover the burn by placing a layer of cling film over it
  • Use painkillers such as paracetamol or ibuprofen to treat any pain
  • If the face or eyes are burnt, sit up as much as possible, rather than lying down – this helps to reduce swelling

You can get more information about how to treat burns here.

Patient trapped under HGV

Jordan Eggington – Monday 3rd August – 11:15am.

A man has been treated for serious injuries over the weekend, after becoming trapped under an HGV in the Black Country.

West Midlands Ambulance Service was called at 2:31pm yesterday (Sunday) to Keats Road in Willenhall. The Midlands Air Ambulance from Cosford, a land ambulance and two paramedic officers attended, with the first resource on scene in nine minutes.

A West Midlands Ambulance Service spokeswoman said: “When crews arrived, they found a man, who had become trapped under a vehicle. The Midlands Air Ambulance Critical Care Paramedic and Doctor administered pain relief to the patient whilst the fire service helped in extricating him from underneath the vehicle.

“Once out, crews worked together to treat the man for serious injuries before taking him by land ambulance to Queen Elizabeth Hospital in Birmingham on blue lights and sirens. The Critical Care paramedic and Doctor travelled in the ambulance with the patient to continue treatment on route to the QE.”

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New base will maintain ‘Gold Standard’ service for patients

Macclesfield 10

(Left to Right): Lizzie Bramwell, Nick Chafe and Luke McCarron

Murray MacGregor – Monday 3rd August 2020 – 10.55am.

Non-emergency patients in East Cheshire have received a significant boost with the opening of a brand new non-emergency Patient Transport Service (PTS) ambulance hub.

The site in Macclesfield will house 34 West Midlands Ambulance Service (WMAS) staff who will use 15 specialist vehicles to transfer hundreds of patients each week to appointments such as renal dialysis and oncology appointments.

This is the fifth operational hub opened by WMAS in Cheshire since the Trust took over running the contract in 2016.  Across the county, 170 staff operate 105 vehicles transporting 20,000 patients each year from bases in Macclesfield, Crewe, Ellesmere Port, Warrington and Wirral.

Senior Operations Manager for the Cheshire contract, Steve Hockenhull, said: “We are now in the second year of our latest five-year contract in Cheshire and each year we are making improvements that are benefiting patients.

The operational hub in Macclesfield is great news for patients in eastern Cheshire as it allows us to maximise our efficiency which will improve the care we can provide to patients living in this part of the county.

“We undertook a significant recruitment campaign to bring the 30 staff on board and have brought in brand new vehicles.  The opening of this hub is the culmination of a lot of hard work and effort but will really benefit patients.”

Non-emergency Services Operations Delivery Director for West Midlands Ambulance Service, Michelle Brotherton, added: “We are looking forward to continuing to provide a ‘Gold Standard’ PTS service for the next four years and hopefully beyond.

“We are exceeding all of the targets that we have been set by Commissioners such as prompt arrival, the speed of picking patients up after their appointment and the time spent on the vehicle.

“We would not have been able to achieve that without the amazing efforts of staff to ensure they do everything possible to look after their patients.

“With the current pandemic, we have had to change the way we operate to ensure we can provide the care needed while maintaining appropriate social distancing and the additional cleaning that is required to protect staff and patients.”

The site covers approximately 1.5 acres and has modular buildings situated on it to provide facilities for staff.  It is situated in Beach Lane around a mile from Macclesfield Hospital and has excellent links to Manchester where many of the patients go.

Steve added: “It proved very challenging to identify a suitable site within Eastern Cheshire to locate the new PTS operational hub.  However, after a lengthy process which started in 2019, it is extremely satisfying to finally see vehicles and staff operating from their new base.

“This hub will improve responsiveness to discharges in the eastern and northern parts of the county and will ensure a continued excellent service for renal dialysis patients in Eastern Cheshire.”

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Two car RTC and rollover

Jordan Eggington – Friday 31st July 2020 – 2:15pm.

A boy and teenage girl have been taken to Birmingham Children’s Hospital on blue lights and sirens after a two-car collision in Evesham this morning which left their vehicle in a ditch.

West Midlands Ambulance Service was called by police at 10:44am (Friday) to Cheltenham Road. The Midlands Air Ambulance from Strensham, the Midlands Air Ambulance Critical Care car, two land ambulances and a paramedic officer attended the scene.

A West Midlands Ambulance Service spokeswoman said: “When crews arrived, they found two vehicles that had been in collision. One of the cars had rolled over and was in a ditch as a result.

”A woman, boy and teenage girl were out of that car. The girl suffered serious injuries and was taken by land ambulance to Birmingham Children’s Hospital on blue lights and sirens for further treatment.

“The boy was treated for injuries not believed to be serious and was also conveyed to the Children’s Hospital in Birmingham, in a separate ambulance. The woman, who was the driver, was treated for injuries not believed to be serious and also required hospital treatment.

“The driver of the other car involved, a man, was treated for minor injuries and discharged at the scene.”

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Fatal RTC in Whitchurch

Claire Brown – Friday 31st July 2020 – 9.30am.

Despite the best efforts of bystanders and ambulance staff, a cyclist has sadly died in a road traffic collision in Shropshire last night.

West Midlands Ambulance Service was called to reports of a collision involving a car and a cyclist on the B5476, near Post Office Lane, in Coton, Whitchurch at 11.28pm (Thursday). An ambulance and paramedic officer were responded to the scene.

A West Midlands Ambulance Service spokeswoman said: “When ambulance staff arrived, they found a cyclist in a critical condition with bystanders performing excellent CPR on the man. Ambulance staff continued resuscitation efforts on scene but sadly nothing could be done to save the man and he was confirmed deceased.

“A second cyclist, a woman, was also assessed after suffering minor injuries in the incident but didn’t require hospital treatment.”

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Cyclist dies in Birmingham

Claire Brown – Friday 31st July 2020 – 8.50am.

A man has sadly died following a road traffic collision in Birmingham late last night.

West Midlands Ambulance Service received several 999 calls reporting a collision involving a cyclist and a car at the junction of Washwood Heath Road and Phillimore Road in Saltley at 11.09pm (Thursday). Two ambulances, two paramedic officers and a MERIT trauma doctor was sent to the scene.

A West Midlands Ambulance Service spokeswoman said: “The cyclist, a man, was in a critical condition upon arrival of ambulance staff who immediately took over resuscitation efforts and commenced advanced life support on scene.

“Sadly, despite best efforts nothing could be done to save the man and he was confirmed dead a short time later.”

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Paramedics stabbed on duty thank colleagues who saved them

Jordan Eggington – Friday 31st July 2020 – 6:00am.

“When it happened, what was going through my mind was, how are they feeling?”

Two paramedics, who were stabbed while attending a patient in Wolverhampton earlier this month have praised the colleagues who came to their aid and helped save their lives.

Crewmates Michael Hipgrave and Deena Evans were attending a 999 call on Stephens Close in Wolverhampton on Monday 6th July when the incident took place. Both suffered serious injuries and were treated at the Queen Elizabeth Hospital in Birmingham.

Since the incident, the pair have been inundated with messages of love from colleagues and members of the public, for which they are extremely grateful.

Deena said: “We do have medical knowledge, so to hear what’s happening to you and not be able to do anything is scary. When it happened, what was going through my head, was how are my colleagues feeling? Obviously, I’ve spoken to them since and it is really upsetting. They’re our friends. It has been quite difficult for us all.”

Mick added: “We had quite an emotional meeting with the staff involved, with lots of tears, talking and questions. Although we already knew how difficult it would be for them being clinicians ourselves, being friends as well must have made it doubly hard.”

Both Deena and Mick are in good spirits as they recover from their ordeal.

Adding to their thanks, Deena said: “We wanted to say a massive thank you to the hospitals involved. The treatment we received at the QE in Birmingham was honestly amazing, along with the support we’ve had from our local hospital New Cross. You can’t comprehend how good everyone has been. The treatment we’ve had and the support has just been amazing, so thank you.”

West Midlands Ambulance Service continues to offer full support to both members of staff, as well as any colleagues who have been affected by this incident.

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Boy seriously injured in Birmingham RTC

Claire Brown – Thursday 30th July 2020 – 9.30am.

A road traffic collision in Birmingham last night saw ambulance staff administer advanced trauma care to a boy.

West Midlands Ambulance Service was called to Laxton Grove, Yardley at 6.56pm last night (Wednesday). Two ambulances, two paramedic officers and a MERIT trauma doctor were responded to the incident.

A West Midlands Ambulance Service spokeswoman said: “Ambulance crews arrived to find a boy who was seriously injured following a collision with a car. Staff worked quickly with help from bystanders at the scene to lift the car up to release the boy, who was trapped underneath, before carrying him to the awaiting ambulance.

“Once freed, the ambulance team administered trauma care but due to the boys’ critical condition, they quickly left the scene on blue lights to hospital and arranged for MERIT to intercept them en route. The trauma doctor met the ambulance crew on the Small Heath Highway. 

“The doctor administered advanced trauma care to the boy before the blue light journey continued to Birmingham Children’s Hospital with the doctor on board. The boy’s condition was described as critical on arrival at hospital.”

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Three injured in Kidderminster RTC

Claire Brown – Tuesday 28th July 2020 – 5.00pm.

Three people have been taken to hospital following a road traffic collision in Kidderminster this afternoon.

West Midlands Ambulance Service was called to the A449 in Cookley, Kidderminster at 12.41pm (Tuesday). Three ambulances, two paramedic officers and the Midlands Air Ambulance from Cosford with a MERIT trauma doctor on board attended the scene.

A West Midlands Ambulance Service spokeswoman said: “On arrival crews found two cars which had been involved in a collision. One occupant, a man, was out of his vehicle and was described as ‘walking wounded’. He was given treatment on scene before being taken to the Alexandra Hospital for further checks.

“Two other occupants, a man and woman, were assessed by ambulance staff who needed assistance from the fire service to extricate them safely from the vehicle.  The man suffered serious injuries and was taken by land ambulance on blue lights to Queen Elizabeth Hospital Birmingham for further emergency care. The woman received treatment on scene for injuries before being taken to Worcestershire Royal Hospital.”

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Fatal RTC on Tamworth car park

Jamie Arrowsmith – 27th July 2020 – 2.40pm.

A woman has died after the car she was travelling in collided with a wall at Ankerside Shopping Centre Car Park this morning.

West Midlands Ambulance Service was called to the George Street location at 10.50am and sent two ambulances, a paramedic officer, a BASICS doctor and the Midlands Air Ambulance from Staffordshire to the scene.

A West Midlands Ambulance Service spokesman said: “On arrival, crews discovered the driver of the car, a woman, in a critical condition with police already performing CPR.

“Ambulance staff took over and quickly began administering advanced life support.

“However, despite everyone’s best efforts it sadly became apparent nothing could be done to save her and sadly she was confirmed dead at the scene.”

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Woman suffers fatal injuries in M6 RTC

Jamie Arrowsmith – 27th July 2020 – 1.50pm.

A woman has died following a collision involving two lorries and a car on the M6 this morning.

West Midlands Ambulance Service was called at 8.52am to the incident on the northbound carriageway, between junctions 9 and 10. Two ambulances, two paramedic officers and the Midlands Air Ambulance from Cosford attended the scene.

A West Midlands Ambulance Service spokesman said: “On arrival we discovered a total of three patients.

“The driver of the car, a woman, had suffered multiple serious injuries. Sadly, it quickly became apparent that nothing could be done to save her and she was confirmed dead at the scene.

“The two lorry drivers, both men, were assessed and discharged at the scene uninjured.”

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Two fatally injured in RTC

Jamie Arrowsmith – 24th July 2020 – 3pm.

Two people have died following a road traffic collision in Herefordshire.

West Midlands Ambulance Service was called at 10.17am this morning to the incident which took place between the A438 and Chapel Lane in Dormington, Herefordshire. Two ambulances, a paramedic officer, a BASICS doctor and the Midlands Air Ambulance from Strensham attended the scene.

A West Midlands Ambulance Service spokesman said: “Crews arrived to find a car that had left the road and suffered significant damage in the incident.

“There were two patients, one male and one female.

“Sadly, it quickly became apparent that nothing could be to save either patient and they were confirmed dead at the scene.”

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Man given lifesaving care in Lichfield

Claire Brown – Thursday 23rd July 2020 – 12.15pm.

A car driver received advanced life support by ambulance staff this morning in Lichfield after the car he was driving collided with a lamppost.

West Midlands Ambulance Service was called to Eastern Avenue in Lichfield at 8.30am today (Thursday). Two ambulances, two paramedic officers and the Midlands Air Ambulance from Tatenhill responded to the scene.

A West Midlands Ambulance Service spokeswoman said: “A passing ambulance came across the incident three minutes after the 999 call was made to find the driver of a car, a man, in a critical condition. The crew commenced resuscitation on scene and, once joined by ambulance colleagues, they worked as a team to administer advanced life support and managed to restart the man’s heart. The man was taken, in a serious condition, by land ambulance on blue lights to Royal Derby Hospital for further specialist care.”


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Motorcyclist seriously injured in Erdington

Claire Brown – Thursday 23rd July 2020 – 10.30am.

A man riding a motorcycle suffered serious injuries after being involved in a collision with a car last night in Erdington.

West Midlands Ambulance Service received multiple 999 calls at around 10pm to reports of an RTC involving a motorcyclist and a car near McDonalds on the Chester Road, Erdington. Two ambulances, a paramedic officer and a MERIT trauma doctor were sent to the scene.

A West Midlands Ambulance Service spokeswoman said: “The motorcyclist, a man, was in a serious condition upon the arrival of ambulance staff and was being cared for by members of the public who had stopped to assist.  The man was quickly assessed and found to have sustained serious injuries. His condition was stabilised on scene before he was conveyed on blue lights to Queen Elizabeth Hospital Birmingham; the doctor travelled to continue treatment on route.

“The car driver was assessed on scene but didn’t require hospital treatment.”

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Pedestrian injured in Great Barr

Claire Brown – Thursday 23rd July 2020 – 10.00am.

A collision involving a car and pedestrian left a woman with serious injuries last night in Birmingham.

The incident happened at around 5.00pm in Doe Bank Lane, Great Barr last night (Wednesday). An ambulance, a paramedic officer and the Midlands Air Ambulance from Cosford with a MERIT trauma doctor on board attended the scene.

A West Midlands Ambulance Service spokeswoman said: “An off-duty nurse was on scene administering first aid to the pedestrian, a woman, who had been involved in a collision with a car. The woman suffered serious injuries and, once treated and stabilised on scene by ambulance staff, she was taken by land ambulance on blue lights to Queen Elizabeth Hospital Birmingham for further trauma treatment.”

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Two seriously injured in Nuneaton motorcycle RTC

Claire Brown – Thursday 23rd July 2020 – 9.30am.

A man and a woman needed trauma care by ambulance staff yesterday after the motorcycle they were riding collided with a car.

Warwickshire Police called the service at 4.45pm yesterday reporting the collision near Bridge Street in Coton, Nuneaton. Two ambulances and a paramedic officer were sent to the scene. A third ambulance came across the collision and stopped to assist.

A West Midlands Ambulance Service spokeswoman said: “Crews arrived to find police providing first aid to a man and a woman, the rider and pillion from a motorcycle, who had been involved in a collision with a car. Both sustained serious injuries which required trauma care on scene before being taken by land ambulance on blue lights to University Hospital Coventry and Warwickshire for further emergency treatment.”

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Cyclist injured in Dudley

Claire Brown – 22nd July 2020 – 4.20pm.

The Midlands Air Ambulance along with ambulance crews were called to help an injured cyclist this afternoon in Dudley.

West Midlands Ambulance Service was called to Newland Grove in Dudley at 2.00pm to reports of a cyclist who had reportedly fallen off her bicycle. An ambulance, a paramedic officer, a critical care car and the Midlands Air Ambulance from Cosford with a MERIT trauma doctor on board attended the scene.

A West Midlands Ambulance Service spokeswoman said: “Crews arrived to find a cyclist, a woman, being cared for by an off-duty nurse and family members. The woman had sustained a potentially serious injury. She was given treatment on scene and crews worked to stabilise her condition before she was conveyed by land ambulance to nearby Russells Hall Hospital for further care.”

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Motorcyclist seriously injured

Murray MacGregor – Monday 20th July 2020 – 8.45am.

A motorcyclist has suffered serious injuries after a collision with a car.

The collision happened close to Kingsley Moor Filling Station on Leek Road, Kingsley Moor in Staffordshire at about 2.30pm on Sunday afternoon.

Two ambulances, a paramedic officer and the Midlands Air Ambulance from Staffordshire attended the incident.

A West Midlands Ambulance Service spokesman said: “On arrival, crews found a car with significant damage and the rider some distance from his bike.

The rider, a middle aged man has suffered multiple serious injuries.  He received advanced care from the ambulance crews who worked with the doctor and critical care paramedic from the aircraft.

The man was taken by ambulance on blue lights to the major trauma centre at Royal Stoke University Hospital; the doctor and critical care paramedic travelled with the patient.

“A man and a woman from the car was assessed and discharged at the scene with minor injuries.”

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Man seriously injured in Herefordshire RTC

Claire Brown – Friday 17th July 2020 – 10.00am.

A man was given advanced trauma care by the ambulance service in the early hours of today in Herefordshire.

West Midlands Ambulance Service received a 999 call which reported a car had left the road, overturned, and ended up in a field near High Street in Leintwardine, shortly after midnight (Friday). An ambulance and a paramedic officer were sent to the scene.

A West Midlands Ambulance Service spokeswoman said: “On arrival ambulance staff found a car with significant damage and the driver, a man, in a serious condition. The crew immediately requested a MERIT trauma doctor to assist on scene due to the patient’s condition.

“The crew and paramedic officer worked quickly with the fire service to extricate the man from the vehicle. Once out, they administered trauma care on scene but due to the man’s serious condition, they quickly left the scene on blue lights to hospital and arranged for MERIT to intercept them en route. The trauma doctor, who had just cleared from another serious case out of the Shropshire area, met the ambulance crew on the A49.  

“The doctor administered advanced trauma care to the man and, once in a stable condition, the blue light journey continued to Royal Stoke University Hospital with the doctor on board.”

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Pedestrian dies in West Bromwich RTC

Claire Brown – Friday 17th July 2020 – 8.40am.

Despite the best efforts of bystanders and ambulance staff, a pedestrian was sadly confirmed dead at the scene of a collision last night in West Bromwich.

West Midlands Ambulance Service was called to reports of a collision involving a car and a pedestrian at the junction of the A4041 Newton Road and Wigmore Lane, West Bromwich, at 9.23pm yesterday (Thursday) Two ambulances, a paramedic officer and a MERIT trauma team were sent to the scene.

A West Midlands Ambulance Service spokeswoman said: “On arrival ambulance staff found off duty nurses performing CPR on a pedestrian, a man, who had reportedly been involved in a collision with a car. Ambulance staff took over resuscitation efforts, administering advanced life support, but sadly nothing could be done to save the man and he was confirmed dead on scene a short time later.”

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Shropshire RTC Rollover

Jordan Eggington – Thursday 16th July 2020 – 9:45am.

Two patients have been taken to hospital after an RTC rollover in Market Drayton overnight, which left a vehicle on its roof.

West Midlands Ambulance Service was called at 8:55pm last night (Wednesday) to reports of a collision on the A53 in Tern Hill. We sent two ambulances, a paramedic officer, the Midlands Air Ambulance Critical Care car, and a BASICS emergency doctor to the scene.

A West Midlands Ambulance spokeswoman said: “On arrival, crews were presented with two patients from the vehicle that had rolled over, with the passenger still trapped inside.

“Crews worked together to extricate the woman from the vehicle. She was then treated for serious injuries before being taken on blue lights and sirens to Royal Stoke University Hospital for further treatment.

“The second patient, a man, who was the driver, also suffered serious injuries in the collision and was conveyed to Royal Stoke University Hospital to receive further treatment.”

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Man dies after stabbing in Worcestershire

Jordan Eggington – Thursday 16th July 2020 – 9:15am.

A man has sadly died after being stabbed overnight in Redditch.

West Midlands Ambulance Service was called at 9:38pm last night (Wednesday) to reports of a stabbing in Guinness Close.

Two ambulances, two paramedic officers and two BASICS emergency doctors attended the scene.

A West Midlands Ambulance spokeswoman said: “On arrival, crews found a man in a critical condition. Staff worked as a team to administer advanced life support on scene to the man.

“Unfortunately, despite the best efforts, nothing could be done to save him and he was confirmed dead at the scene.”

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Motorcyclist seriously injured after RTC

Jordan Eggington – Tuesday 14th July 2020 – 9:30am.

A motorcyclist has been taken to hospital in a serious condition after coming off his bike in Coventry yesterday.

West Midlands Ambulance Service received numerous calls, with the first at 5:15pm on Monday to reports a motorcyclist had come off their bike at the junction of the Coventry Ring Road and Sky Blue Way. The Warwickshire and Northamptonshire Air Ambulance Critical Care car attended the scene, along with one ambulance and a paramedic officer.

A West Midlands Ambulance spokeswoman said: “On arrival, crews found the motorcyclist, a man, in a serious condition after coming off his bike.  Staff worked quickly to administer specialist trauma care on scene before conveying the patient to University Hospital Coventry and Warwickshire for further treatment.”

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Three to hospital after Warwickshire RTC

Jordan Eggington – Tuesday 14th July 2020 – 9am.

Three patients have been conveyed to hospital after a head on road traffic collision in Bedworth last night (Monday).

West Midlands Ambulance Service was called at 8:26pm to Heath Road to reports of a collision involving two cars. Three ambulances and one paramedic officer attended the scene.

A West Midlands Ambulance spokeswoman said: “Upon arrival, crews were presented with three patients, two of which had managed to self-extricate from their vehicles. The third patient, a woman who was the front passenger in one of the cars, was extricated by crews with the help of the fire service. She was treated for potentially serious injuries and conveyed to University Hospital Coventry and Warwickshire on blue lights and sirens for further treatment.

“The drivers of both vehicles, a man and woman, were treated for minor injuries at the scene and also conveyed to UHCW in separate ambulances.”

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The biggest challenge the ambulance service has ever faced

Murray MacGregor – Friday 10th July 2020 – 9.00am.

With calls to 999 and 111 quadrupling overnight, how can an ambulance service cope protect patients and save lives?

Over the next three weeks on Channel 4, “Paramedics: Britain’s Lifesavers” will capture the extraordinary lengths that West Midlands Ambulance Service went to, to ensure it was able to deal with the biggest challenge it has ever faced; the COVID-19 pandemic.

Filmed across three weeks, the three-part documentary series will be shown at 9.00pm on Mondays.

Cameras captured the daily decisions being made to make sure ambulances could continue to provide urgent medical care to the West Midlands.

During the height of the pandemic calls to the 999 and 111 service run by West Midlands Ambulance Service increased by 400 percent.  To ease the pressure, students and volunteers stepped up to join those on the frontline and give something back to the NHS.

The programmes look at many different areas of the Trust and tell the stories of some of the staff as they deal with the enormity of the situation faced by the entire Trust.

From new call assessors, student paramedics, to staff returning to work after the call for additional staff; the command teams, education and training, they are all featured in the programmes.

Trust Chief Executive, Anthony Marsh, said: “Allowing Channel 4 access to WMAS enables us to show the extraordinary lengths that staff in every part of our organisation went to, to meet the challenge of coronavirus head on.  I am immensely proud of the work my staff did and continue to do, every single day.

“The series shows first-hand how amazing they all are and the efforts they went to keep patients safe and save lives despite some of the most difficult conditions we have ever faced.

“I am immensely proud of the way every single person within the Trust played a vital role in our response and how those efforts saved lives every single day.”

The programme was made by Dragonfly Film & TV.  Series Editor, Pete Wallis-Tayler, said: “We would like to thank all of the incredible staff who were filmed and those who have kindly allowed us to tell their stories.

“This series gives those at home the chance to understand more about the excellent work that went on behind the scenes to respond to the global pandemic.”

Fozia Khan, Commissioning Editor Channel 4 said: “We are very grateful to West Midlands Ambulance Service for giving us this privileged access to document their incredible work and show our viewers the reality of their jobs at this most challenging of times.”

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Update on ambulance staff who were stabbed

Jordan Eggington – Thursday 9th July 2020 – 12pm.

A paramedic, who was stabbed by a man she’d gone to help earlier this week, has now been discharged from hospital.

Paramedics Deena Evans and Michael Hipgrave were attending a 999 call on Stephens Close in Wolverhampton at about 12.20pm on Monday (6th) when the incident took place.

Stephens Close, Wolverhampton

The Trust is pleased to confirm that Deena was released from Queen Elizabeth Hospital, Birmingham, yesterday afternoon (Wednesday) after suffering a knife wound to her chest. She is now continuing her recovery at home.

After being discharged from hospital earlier this week, Michael is also at home, as he tries to make a full recovery after suffering injuries to his back.

Both Deena and Michael are in good spirits as they recover from their ordeal.  West Midlands Ambulance Service continues to offer full support to both members of staff, as well as any colleagues who have been affected by this incident.

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Man charged over knife attack on paramedics

Press release issued in conjunction with West Midlands Police – Wednesday 8th July – 10.35am

West Midlands Police have charged a man over a knife attack on two West Midlands Ambulance Service (WMAS) paramedics at his Wolverhampton home.

Martyn Smith is accused of stabbing the two members of ambulance staff just after midday on Monday (6 July) as they visited his home in Stephens Close to conduct a safe and well check.

Michael Hipgrave has since been released from hospital having had surgery for cuts to his back.

Deena Evans suffered a knife wound to her chest and remains in hospital in a stable condition.

Unemployed Smith was charged last night with two counts of wounding.

The 52-year-old was remanded in police custody and is set to appear at Wolverhampton Magistrates Court today.

WMAS continues to offer full support to both members of staff, as well as to any of their colleagues who have been affected by this incident.

Update on ambulance staff who were stabbed

Jamie Arrowsmith – Tuesday 7th July 2020 – 11am.

Two members of staff are continuing to recuperate after they were stabbed by a man they had gone to help yesterday.

Paramedics Michael Hipgrave and Deena Evans were attending a 999 call on Stephens Close in Wolverhampton at about 12.20pm when the incident took place.

Michael was released from Queen Elizabeth Hospital, Birmingham, last night and is continuing his recovery at home.

Deena remains at the same hospital where she is receiving on going treatment; she remains in a stable condition.

Assistant Chief Ambulance Officer, Nathan Hudson, said: “Thankfully, both Michael and Deena are recovering well after yesterday’s ordeal.

“I would like to take this opportunity to thank everyone at the hospital for their assistance and for looking after my members of staff in such a professional and caring manner.”

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Ambulance staff who were stabbed are ‘stable’ in hospital

Earlier today, two of our staff were stabbed by a man who they had gone to help. Thankfully, our colleagues at West Midlands Police were able to taser the man and save the crew from more serious injury.

The two, a man and a woman are receiving treatment in hospital for their injuries. A 52 year old man was arrested at the scene on suspicion of wounding.

Assistant Chief Ambulance Officer, Nathan Hudson, said: “The situation might have been very different had it not been for the quick action of police officers.”

‪Mr Hudson paid tributes to the ambulance staff who treated their two colleagues who’d been stabbed. 

He said: “There can be nothing worse than going to help people you know who’ve been seriously hurt.  Throughout, they acted impeccably.”

Ambulance crew stabbed in Wolverhampton

Murray MacGregor – Monday 6th July 2020 – 1.35pm.

Two members of ambulance service staff have been stabbed after attending a call out to check on the welfare of a man in Wolverhampton.

The initial call came through at around 12.15pm this lunchtime to an address in Stephens Close.

Shortly after arrival, the crew used their emergency alert to say that they had been stabbed.

Three additional ambulances, two Midlands Air Ambulances and the West Midlands Care Team attended the scene along with three paramedic officers.

The two members of staff, both paramedics, have been treated at the scene by doctors and paramedics and have been taken to hospital for further treatment.

A man who was tasered by police officers at the scene has also been treated by ambulance staff.

More details will be released later.

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Man dies in M5 collision in Worcester

Claire Brown – Monday 6th July 2020 – 1.15pm.

A man has sadly died in a single vehicle road traffic collision on the motorway in Worcester this morning.

West Midlands Ambulance Service received a call from South Western Ambulance Service reporting a road traffic collision on the southbound carriageway of the M5, near Junction 8 in Stresham, at 8.41am (Monday). An ambulance, a paramedic officer and the critical care car with a doctor on board, from the nearby Midlands Air Ambulance base at Strensham, attended the scene.

A West Midlands Ambulance Service spokeswoman said: “When ambulance crews arrived, they found a van which had reportedly collided with the central reservation before leaving the carriageway and colliding with a tree. The driver, a man, was in a critical condition. Police, who were first on scene, had already commenced CPR prior to the arrival of the ambulance service.

“WMAS crews worked closely with colleagues from South Western Ambulance Service to administered advanced life support. Sadly, despite everyone’s best efforts, nothing could be done to save the man and he was confirmed deceased on scene a short time later.”

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Three to hospital after car overturns in RTC

Jamie Arrowsmith – Tuesday 30th June 2020 – 9.40am.

Three people have received treatment for multiple injuries after a car collided with a tree and overturned in the early hours of this morning.

West Midlands Ambulance Service was called to Dartmouth Avenue in Newcastle, Stoke-on-Trent at 12.22am and sent three ambulances, a paramedic officer and two BASICS doctors to the scene.

A West Midlands Ambulance Service spokesman said: “On arrival crews discovered a car that had suffered significant damage in the incident and three patients, all of whom had managed to get themselves out of the vehicle.

“The three patients, two women and a man, were all assessed by ambulance staff and treated for multiple serious injuries, though not thought to be life-threatening.

“They were then taken to Royal Stoke University Hospital for further treatment.”

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111 call assessor featured in NHS anniversary pictures

Murray MacGregor – Monday 29th June 2020 – 12.01am.

A second year medical student who trained to become a 111 Call Assessor in the West Midlands after the coronavirus pandemic struck is one of just 12 NHS staff from across the country to be featured in photographs taken by celebrity photographer, Rankin.

Jack Hannay Manikum was studying at University of Birmingham when the outbreak of Covid-19 meant his course was put on hold.  Wanting to maintain his learning and do something for the NHS, he was one of 1,100 people who applied for a role as a call Assessor when West Midlands Ambulance Service appealed for more staff.

Jack was among 350 additional call assessors taken on by WMAS to ensure the service continues answer calls quickly and provide a high quality service to patients who have an urgent healthcare need or need advice.

The powerful and personal portrait of Jack was taken by Rankin in a mark of respect and thanks to the NHS.  The photographer, who has previously shot the Queen, Kate Moss and the Rolling Stones, offered to take portraits of 12 people across the country who are playing a vital role in the NHS response to COVID-19.

The collection, which will be showcased at local bus stops, roadside billboards as well as iconic pedestrian areas including the world-famous Piccadilly Lights in central London have been released to coincide with the 72nd anniversary of the NHS (5th July).

Rankin said: “As the coronavirus pandemic began to unfold, I was moved by the incredible efforts of people across the NHS and I wanted to document who they are and their role in fighting this disease. Taking a portrait is a unique and intimate experience, even with social distancing in place. Everyone had their own inspiring story, which to them, was just doing their job. I hope these images portray the resilience and courage they show every day in the face of real adversity.”

Jack, who hopes to resume his studies is currently working full time for the 111 service covering all of the West Midlands except Staffordshire.

He said: “It can definitely be nerve-wracking as you never know what, or from who, your next call will be. One of the most difficult calls I picked up was from a patient that had suffered a late stage miscarriage. She was extremely distressed, and I just felt like crying. But you have to be strong, so that you’re able to help. At the other end of the scale, shortly after that I answered a call from an elderly woman who wanted to know if it was okay to hang her washing out during the pandemic lockdown!

“I’m very aware that a lot of the time, I may be the first person speaking to someone who has just gone through something traumatic. A lot of our job is about asking clinical questions to get people the right type of help. Speed is of the essence, but it can definitely feel cold in the moment. Someone might be going through a severe breakdown, so you have to take your time and get on their level.

“With all of that intensity, running really helps clear my head and keeps me going. On my days off I have been doing sponsored charity runs with my medical society for NHS Charities Together. The other day we finished an eight-hour shift at the call centre and ran 26 kilometres back to the university campus! We’ve raised £23,800 so far and are now campaigning to include BAME representation in clinical teaching at Medical Schools across the country.

“It’s a massive reward when you know you’ve helped someone, especially when they thank you at the end of the call and say they’re going to pray for you. Even as doctors in training – all we want to do is help people to the best of our ability. I’m so honoured to be a part of this campaign – I just wish I hadn’t had to shave my own hair during lockdown!”

WMAS Chief Executive Anthony Marsh, added: “I am delighted that one of our staff has been chosen to be featured in these outstanding portraits.  Staff within the Trust have worked so hard over the last three months during one of the most difficult periods we have ever faced.

“Hearing their stories, like Jack’s, will give the public a unique and touching insight into the lives of the people who are battling this pandemic and saving lives.”

All portraits are being donated by Rankin to the NHS as an ongoing legacy for years to come. Advertising space to display the portraits has also been donated.

The full selection of portraits and their stories can be found here: www.england.nhs.uk/rankin

As well as Jack in his role as a 111 Call Assessor, the pictures feature: a paramedic, a pharmacist, hospital porter, district nurse, midwife, critical care nurse, GP, a cleaner, an ICU consultant, an adult psychiatrist and a chief information officer.

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Hang glider pilot injured after crashing

Murray MacGregor – Thursday 25th May 2020 – 2.30pm.

A man has been injured after crashing as he went to take off on a hang glider.

The incident happed on Perseverence Hill, Upper Wyche in Malvern at shortly after midday on Thursday.

An ambulance, a paramedic officer and the Midlands Air Ambulance Critical Care Car with a doctor on board were sent to the scene.

A West Midlands Ambulance Service spokesman said: “On arrival, the crew were told that the man had fallen about 10-12 feet.

“He had suffered a number of injuries but was able to walk back to the ambulance where he was fully assessed.

“After treatment he was taken to Worcestershire Royal Hospital.”

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Lucky escape after helicopter makes emergency landing

Jordan Eggington – Wednesday 24th June 2020 – 2:15pm.

Two patients have been assessed, after a helicopter had to make an emergency landing in Warwickshire this lunchtime.

West Midlands Ambulance Service was called at 12:19pm to reports of a helicopter on fire after making an emergency landing outside the Masons Arms in Long Marston. One ambulance, a senior paramedic officer and four paramedic officers attended the scene.

A spokeswoman for West Midlands Ambulance said: “On arrival, crews discovered the helicopter well ablaze.  There were two patients at the scene, who had managed to get out of the helicopter safely.

“Thankfully, they were uninjured in the incident and able to be discharged at the scene.”

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