Equality Delivery System 2

The Equality Delivery System (EDS) has been designed by the NHS as a framework improvement tool to support the Trust in driving up equality performance and embed a clear vision for a personal, fair and diverse health and care service into all areas of WMAS.

The EDS will also support the Trust in meeting the equality aspects of the NHS Constitution, the NHS Outcomes Framework, Care Quality Commission’s Essential Standards, and the Human Resources Transition Framework.

Equality Delivery System 2 Framework

This framework helps NHS organisations review and assess their equality performance against four goals and eighteen objectives. The objectives aim to improve outcomes for patients, communities and employees and ensure legal compliance through applying a consistent framework to identify inequalities and barriers throughout the NHS.

The four EDS2 goals are:

  1. Better health outcomes
  2. Improved patient access and experience
  3. A representative and supported workforce
  4. Inclusive leadership at all levels.

EDS2 is aligned with the Equality Act 2010 and covers the same protected characteristics. It is our intention to develop sustained relationships with other groups such as asylum seekers, people from deprived communities and other seldom heard communities.

EDS2 requires us to be graded by a representative panel made up of employees, patients, local interest groups, governors, trust members and any other interested parties. The panel is responsible for rating our performance on evidence we make available against each objective.

West Midlands Ambulance Service achieved the grade of “Achieving” in ten categories and “Excelling” in eight categories. This was an improvement over the previous years result. This provides scope and actions to progress further over the next year.

2018 – 2019 EDS2 Grading Results


The Summary reports can be accessed by using the link below:

EDS2 Summary Report March 2020

EDS2 Summary Report February 2018

The Full reports can be accessed by using the below link:

EDS2 Report 1st JAN 2018

The EDS2 Action Plan 2019 can be accessed here

Involvement and Inclusion

If you would like to be involved in the next Equality Delivery System 2 event please contact Pamela Brown, Diversity and Inclusion Manager at pamela.brown@wmas.nhs.uk

You will be made very welcome and the Trust would value your opinion and expertise.