Please do pass on my sincere thanks to your 111 call handler who was friendly, personable whilst also managing the need to go through the set questions. Also thanks to the Dr who was very friendly, reassuring and very detailed in her assessment. Even when my daughter did say she didn’t want to see a Dr! It meant we could stay at home in a safe environment for my daughter and we weren’t taking up any additional valuable resources.

Compliment from a patient