I just wanted to say a big thank you to the ambulance crew who attended my son and another boy with a bump to the head during the same football match my son was injured in. Unfortunately I didn’t get their names, but the lovely gentlemen attended to my son and his broken wrist, which actually required emergency surgery, where fabulous from start to finish. They made us both feel like we were not wasting anyone’s time and even through the pain my son was smiling until we arrived at A&E. Thank you so much from both of us.
Paramedics came to my house as I had done a blood test earlier than day and the GP had contacted me to say my blood sugar was very low and had advised me to ring an ambulance. Paramedics found that my ECG looked abnormal, so they said they would take me to hospital as a precaution to make sure everything was ok. They explained things to me well and also reassured my parents! They were a wonderful crew.
Please do pass on my sincere thanks to your 111 call handler who was friendly, personable whilst also managing the need to go through the set questions. Also thanks to the Dr who was very friendly, reassuring and very detailed in her assessment. Even when my daughter did say she didn’t want to see a Dr! It meant we could stay at home in a safe environment for my daughter and we weren’t taking up any additional valuable resources.